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Building transparency into your work culture

From: Management Tips

Video: Building transparency into your work culture

There are a few well known characteristics of world class workplaces.

Building transparency into your work culture

There are a few well known characteristics of world class workplaces. One of my favorites is transparency. Whether you're talking about daily decision making, the organization's financial statements, or any other aspect of organizational life, here's a great rule of thumb. When in doubt, share the information. In years past many professionals believed that to horde information and keep it to yourself was a great way to gain power. They were somewhat correct. But that's not the type of power you want. You don't want power gained by keeping people in the dark.

You want the power gained by respecting them enough to share information instead of keeping secrets. If you're talking about compensation, or if it's illegal or clearly unethical, don't share what you know. In all other cases, which is about 99% of the time, Err on being transparent. Here's why. People want to trust but they're willing not to. If they feel as if you've not shared the entire story or the complete explanation, they will often assume the worst, and it can become a vicious cycle. Once they believe you're not being completely open, the odds they will assume that about you in the future goes up.

Even if later on you're being completely honest. Just remember that the team likes to know that they're your partners even more than your subordinates. They like to feel in the loop, as if you're all reading from the same page. So if you're pondering a big decision, or if you're not sure what to tell the team about that meeting you just attended, you of course need to be smart in terms of your ethical obligations. But to the extent possible, share information widely. When you do, team trust goes up. That means they'll remain willing and able to engage the risks associated with change and innovation.

Let me ask you, do you want the team to believe in you? Well, don't tell them you're trustworthy. Show them what it means to be trustworthy. Share your thoughts and the information you possess. Be clear and open. Be transparent.

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Management Tips

104 video lessons · 40930 viewers

Todd Dewett
Author

 
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  1. 3m 3s
    1. How to quit your job successfully
      3m 3s
  2. 31s
    1. Welcome
      31s
  3. 4m 56s
    1. Being a leader, not a micromanager
      2m 21s
    2. Managing your manager
      2m 35s
  4. 5m 11s
    1. Managing millennials
      2m 18s
    2. Managing a multigenerational workforce
      2m 53s
  5. 4m 48s
    1. Avoiding burnout at work
      2m 30s
    2. Learning how to say no
      2m 18s
  6. 5m 38s
    1. Managing poor performance
      2m 45s
    2. Delivering employee feedback
      2m 53s
  7. 5m 26s
    1. Cultivating future leaders
      2m 46s
    2. Hiring to fill gaps in your team
      2m 40s
  8. 5m 12s
    1. Networking within your organization
      2m 43s
    2. Understanding organizational politics
      2m 29s
  9. 5m 8s
    1. Retaining top performers
      2m 31s
    2. Engaging your high potentials
      2m 37s
  10. 5m 29s
    1. Getting your team unstuck
      2m 48s
    2. Coaching your team
      2m 41s
  11. 4m 54s
    1. Offering a needed apology
      2m 25s
    2. Fixing mistakes
      2m 29s
  12. 5m 24s
    1. Creating a lasting first impression
      2m 33s
    2. Reading body language
      2m 51s
  13. 5m 45s
    1. Becoming a change agent
      3m 0s
    2. Finding targets for innovation
      2m 45s
  14. 4m 41s
    1. Earning your next promotion
      2m 33s
    2. Planning for your next raise
      2m 8s
  15. 5m 23s
    1. Making work fun
      2m 43s
    2. Finding purpose in your work
      2m 40s
  16. 5m 0s
    1. Becoming a better listener
      2m 44s
    2. Communicating with candor
      2m 16s
  17. 5m 48s
    1. Assessing your organization's change readiness
      2m 51s
    2. Initiating change conversations
      2m 57s
  18. 5m 6s
    1. Building trust
      2m 32s
    2. Avoiding blame
      2m 34s
  19. 5m 39s
    1. Embracing failure
      2m 33s
    2. Developing your creativity
      3m 6s
  20. 6m 25s
    1. Making better decisions at work
      3m 9s
    2. Creating solutions, not policies
      3m 16s
  21. 5m 42s
    1. Motivating team members
      2m 35s
    2. Empowering through BHAGs
      3m 7s
  22. 6m 6s
    1. Breaking through with brainstorming
      3m 16s
    2. Embracing the devil's advocate
      2m 50s
  23. 4m 32s
    1. Storytelling at work
      2m 39s
    2. Building transparency into your work culture
      1m 53s
  24. 5m 22s
    1. Keeping a virtual team connected
      2m 27s
    2. Building a destination workplace
      2m 55s
  25. 5m 34s
    1. Surviving the loneliness of leadership
      2m 52s
    2. Developing work and life balance
      2m 42s
  26. 5m 22s
    1. Working with people you don't like
      2m 50s
    2. Knowing the difference between quitting and refocusing
      2m 32s
  27. 5m 7s
    1. Motivating by getting your hands dirty
      2m 17s
    2. Using persuasion at work
      2m 50s
  28. 5m 39s
    1. Planning your team-building retreat
      2m 50s
    2. Facilitating your team-building retreat
      2m 49s
  29. 4m 59s
    1. 5 Phrases to Avoid
      2m 39s
    2. The keys to great conversation
      2m 20s
  30. 5m 24s
    1. Giving a realistic job preview
      2m 30s
    2. Rethinking the job description
      2m 54s
  31. 5m 39s
    1. Surviving a bad boss
      3m 1s
    2. Making and recovering from mistakes
      2m 38s
  32. 5m 30s
    1. Discovering the problem with teams
      2m 39s
    2. Getting serious about autonomy
      2m 51s
  33. 5m 59s
    1. Managing creative talent
      3m 2s
    2. Managing technical talent
      2m 57s
  34. 5m 57s
    1. Three dangerous leadership assumptions
      3m 4s
    2. The danger of short-term thinking
      2m 53s
  35. 5m 47s
    1. Leading as an introvert
      3m 13s
    2. Are leaders born or bred?
      2m 34s
  36. 6m 3s
    1. Fighting bureaucracy
      3m 6s
    2. Not all best practices are best
      2m 57s
  37. 6m 40s
    1. Selling your ideas
      2m 30s
    2. Leading with ideas over numbers
      4m 10s
  38. 5m 56s
    1. Restarting a stalled project
      3m 15s
    2. Building a better meeting
      2m 41s
  39. 5m 5s
    1. Navigating common ethical dilemmas
      2m 31s
    2. Making tough decisions
      2m 34s
  40. 4m 22s
    1. Maximizing personal potential
      2m 16s
    2. Diversity’s real power
      2m 6s
  41. 6m 49s
    1. Thinking about hiring in a new way
      3m 18s
    2. Creative onboarding
      3m 31s
  42. 5m 33s
    1. Pushing your limits
      2m 57s
    2. Understanding strengths and weaknesses
      2m 36s
  43. 5m 58s
    1. Questioning competency models
      3m 17s
    2. Hiring a few originals
      2m 41s
  44. 5m 22s
    1. Developing executive presence
      2m 56s
    2. Earning respect
      2m 26s
  45. 6m 8s
    1. Building consensus
      3m 0s
    2. Speaking to be heard
      3m 8s
  46. 6m 19s
    1. Embracing personal evolution
      3m 25s
    2. The art of delayed gratification
      2m 54s
  47. 6m 4s
    1. Rethinking productivity
      2m 59s
    2. Understanding averages and exceptions
      3m 5s
  48. 6m 10s
    1. Using positive power and politics
      3m 8s
    2. Creating needed debate
      3m 2s
  49. 5m 14s
    1. So you want to be a leader?
      2m 39s
    2. Inspiration is a choice
      2m 35s
  50. 5m 5s
    1. Predicting challenges
      2m 23s
    2. Knowing when to engage positive conflict
      2m 42s
  51. 2m 56s
    1. Office etiquette
      2m 56s
  52. 2m 32s
    1. Understanding personality types at work
      2m 32s
  53. 2m 23s
    1. Using phone etiquette
      2m 23s
  54. 3m 3s
    1. Working with difficult bosses
      3m 3s
  55. 2m 32s
    1. Dealing with a public insult from your boss
      2m 32s
  56. 2m 14s
    1. The successful contrarian
      2m 14s

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