Easy-to-follow video tutorials help you learn software, creative, and business skills.Become a member

Answering questions using the SAR method

From: Acing Your Interview

Video: Answering questions using the SAR method

In this video, we'll be looking at answering a question using the SAR method. In the following scene, Eric will answer the interviewer's question by describing the situation, explaining his actions, and letting his interviewer know the results. Let's see what this looks like. >> So tell me about a time when you managed a project with team members from other departments and faced a challenge. >> Okay, let's see well, when I was with my former company I managed a project that involved representatives from sales, marketing and an outside agency.

Answering questions using the SAR method

In this video, we'll be looking at answering a question using the SAR method. In the following scene, Eric will answer the interviewer's question by describing the situation, explaining his actions, and letting his interviewer know the results. Let's see what this looks like. >> So tell me about a time when you managed a project with team members from other departments and faced a challenge. >> Okay, let's see well, when I was with my former company I managed a project that involved representatives from sales, marketing and an outside agency.

our goal was to increase the market share for one of our existing products. So I used the project plan that I built into a spreadsheet that listed all the tasks and the time frame for when those tasks were due. And I also listed the people who were responsible for each task. And then, I set up semi-weekly meetings for the project team to review all action items that were due. Now as far as challenges, wow, that's that's a good question. Well, there was one member of the sales team that was constantly late with his projects.

So I scheduled a one on one meeting with him to determine what was preventing him from completing his projects on time. And I also explained to him that the whole project was going to fall behind if he kept missing his due dates. And as it turns out, we were near the end of the quarter and he was behind on his sales quota. So he was focusing all of his attention on sales. I didn't ask okay, is there anything I can do to help you out or to assist you. And I also asked if there's someone else in the sales department who could assist. Now in the end there was a sales administrator who actually helped him complete his project.

So, because of my intervention, we were able to increase our market share by 25%. And bring the project in under budget and on time. >> Impressive. Congratulations. >> Thank you. >> As you can see, Eric framed the situation well, by describing the scope and impact of the project collaboration. He then went on to describe his actions, using specific examples and tools he used to complete the tasks. Finally, he shared his results in a challenging situation that showed his successful strategies for dealing with difficult team members. Based on his descriptive answer, the interview can develop a clear picture of how he might manage a project at her organization.

Show transcript

This video is part of

Image for Acing Your Interview
Acing Your Interview

17 video lessons · 23422 viewers

Valerie Sutton
Author

 

Start learning today

Get unlimited access to all courses for just $25/month.

Become a member
Sometimes @lynda teaches me how to use a program and sometimes Lynda.com changes my life forever. @JosefShutter
@lynda lynda.com is an absolute life saver when it comes to learning todays software. Definitely recommend it! #higherlearning @Michael_Caraway
@lynda The best thing online! Your database of courses is great! To the mark and very helpful. Thanks! @ru22more
Got to create something yesterday I never thought I could do. #thanks @lynda @Ngventurella
I really do love @lynda as a learning platform. Never stop learning and developing, it’s probably our greatest gift as a species! @soundslikedavid
@lynda just subscribed to lynda.com all I can say its brilliant join now trust me @ButchSamurai
@lynda is an awesome resource. The membership is priceless if you take advantage of it. @diabetic_techie
One of the best decision I made this year. Buy a 1yr subscription to @lynda @cybercaptive
guys lynda.com (@lynda) is the best. So far I’ve learned Java, principles of OO programming, and now learning about MS project @lucasmitchell
Signed back up to @lynda dot com. I’ve missed it!! Proper geeking out right now! #timetolearn #geek @JayGodbold
Share a link to this course

What are exercise files?

Exercise files are the same files the author uses in the course. Save time by downloading the author's files instead of setting up your own files, and learn by following along with the instructor.

Can I take this course without the exercise files?

Yes! If you decide you would like the exercise files later, you can upgrade to a premium account any time.

Become a member Download sample files See plans and pricing

Please wait... please wait ...
Upgrade to get access to exercise files.

Exercise files video

How to use exercise files.

Learn by watching, listening, and doing, Exercise files are the same files the author uses in the course, so you can download them and follow along Premium memberships include access to all exercise files in the library.


Exercise files

Exercise files video

How to use exercise files.

For additional information on downloading and using exercise files, watch our instructional video or read the instructions in the FAQ.

This course includes free exercise files, so you can practice while you watch the course. To access all the exercise files in our library, become a Premium Member.

Are you sure you want to mark all the videos in this course as unwatched?

This will not affect your course history, your reports, or your certificates of completion for this course.


Mark all as unwatched Cancel

Congratulations

You have completed Acing Your Interview.

Return to your organization's learning portal to continue training, or close this page.


OK
Become a member to add this course to a playlist

Join today and get unlimited access to the entire library of video courses—and create as many playlists as you like.

Get started

Already a member?

Become a member to like this course.

Join today and get unlimited access to the entire library of video courses.

Get started

Already a member?

Exercise files

Learn by watching, listening, and doing! Exercise files are the same files the author uses in the course, so you can download them and follow along. Exercise files are available with all Premium memberships. Learn more

Get started

Already a Premium member?

Exercise files video

How to use exercise files.

Ask a question

Thanks for contacting us.
You’ll hear from our Customer Service team within 24 hours.

Please enter the text shown below:

The classic layout automatically defaults to the latest Flash Player.

To choose a different player, hold the cursor over your name at the top right of any lynda.com page and choose Site preferencesfrom the dropdown menu.

Continue to classic layout Stay on new layout
Exercise files

Access exercise files from a button right under the course name.

Mark videos as unwatched

Remove icons showing you already watched videos if you want to start over.

Control your viewing experience

Make the video wide, narrow, full-screen, or pop the player out of the page into its own window.

Interactive transcripts

Click on text in the transcript to jump to that spot in the video. As the video plays, the relevant spot in the transcript will be highlighted.

Are you sure you want to delete this note?

No

Your file was successfully uploaded.

Thanks for signing up.

We’ll send you a confirmation email shortly.


Sign up and receive emails about lynda.com and our online training library:

Here’s our privacy policy with more details about how we handle your information.

Keep up with news, tips, and latest courses with emails from lynda.com.

Sign up and receive emails about lynda.com and our online training library:

Here’s our privacy policy with more details about how we handle your information.

   
submit Lightbox submit clicked
Terms and conditions of use

We've updated our terms and conditions (now called terms of service).Go
Review and accept our updated terms of service.