Start learning with our library of video tutorials taught by experts. Get started

Acing Your Interview

Answering questions using the SAR method


From:

Acing Your Interview

with Valerie Sutton

Video: Answering questions using the SAR method

In this video, we'll be looking at answering a question using the SAR method. In the following scene, Eric will answer the interviewer's question by describing the situation, explaining his actions, and letting his interviewer know the results. Let's see what this looks like. >> So tell me about a time when you managed a project with team members from other departments and faced a challenge. >> Okay, let's see well, when I was with my former company I managed a project that involved representatives from sales, marketing and an outside agency.

Watch this entire course now—plus get access to every course in the library. Each course includes high-quality videos taught by expert instructors.

Become a member
Please wait...
Acing Your Interview
38m 51s Appropriate for all Sep 20, 2012 Updated Jun 05, 2013

Viewers: in countries Watching now:

Ace your interview and land the job you want. Join author Valerie Sutton as she explores the different types of interview questions and styles you might expect, and how to prepare for them by researching the company and practicing your answers. Uncover the best ways to create a good first impression and navigate the interview, as well as handle the tricky questions and identify the unlawful ones. Plus, learn how to assess your own performance, thank the company for their time, and follow up on a decision.

Topics include:
  • Understanding interview formats
  • Anticipating questions and preparing answers
  • Researching potential employers
  • Establishing good body language in the interview
  • Reviewing your performance
  • Answering questions using the Situation-Action-Result method
Subjects:
Business Business Skills Career Development
Author:
Valerie Sutton

Answering questions using the SAR method

In this video, we'll be looking at answering a question using the SAR method. In the following scene, Eric will answer the interviewer's question by describing the situation, explaining his actions, and letting his interviewer know the results. Let's see what this looks like. >> So tell me about a time when you managed a project with team members from other departments and faced a challenge. >> Okay, let's see well, when I was with my former company I managed a project that involved representatives from sales, marketing and an outside agency.

our goal was to increase the market share for one of our existing products. So I used the project plan that I built into a spreadsheet that listed all the tasks and the time frame for when those tasks were due. And I also listed the people who were responsible for each task. And then, I set up semi-weekly meetings for the project team to review all action items that were due. Now as far as challenges, wow, that's that's a good question. Well, there was one member of the sales team that was constantly late with his projects.

So I scheduled a one on one meeting with him to determine what was preventing him from completing his projects on time. And I also explained to him that the whole project was going to fall behind if he kept missing his due dates. And as it turns out, we were near the end of the quarter and he was behind on his sales quota. So he was focusing all of his attention on sales. I didn't ask okay, is there anything I can do to help you out or to assist you. And I also asked if there's someone else in the sales department who could assist. Now in the end there was a sales administrator who actually helped him complete his project.

So, because of my intervention, we were able to increase our market share by 25%. And bring the project in under budget and on time. >> Impressive. Congratulations. >> Thank you. >> As you can see, Eric framed the situation well, by describing the scope and impact of the project collaboration. He then went on to describe his actions, using specific examples and tools he used to complete the tasks. Finally, he shared his results in a challenging situation that showed his successful strategies for dealing with difficult team members. Based on his descriptive answer, the interview can develop a clear picture of how he might manage a project at her organization.

Find answers to the most frequently asked questions about Acing Your Interview.


Expand all | Collapse all
Please wait...
Q: Where can I learn more about communication skills?
A: Discover more on this topic by visiting communication skills on lynda.com.
Q: This course was updated on 6/05/2013. What changed?
A: We added new videos on handling tricky and possibly illegal interview questions, what your body language says about you, and how to answer questions with the SAR (Situation-Action-Result) method.
Share a link to this course
Please wait... Please wait...
Upgrade to get access to exercise files.

Exercise files video

How to use exercise files.

Learn by watching, listening, and doing, Exercise files are the same files the author uses in the course, so you can download them and follow along Premium memberships include access to all exercise files in the library.
Upgrade now


Exercise files

Exercise files video

How to use exercise files.

For additional information on downloading and using exercise files, watch our instructional video or read the instructions in the FAQ.

This course includes free exercise files, so you can practice while you watch the course. To access all the exercise files in our library, become a Premium Member.

join now

Are you sure you want to mark all the videos in this course as unwatched?

This will not affect your course history, your reports, or your certificates of completion for this course.


Mark all as unwatched Cancel

Congratulations

You have completed Acing Your Interview.

Return to your organization's learning portal to continue training, or close this page.


OK
Become a member to add this course to a playlist

Join today and get unlimited access to the entire library of video courses—and create as many playlists as you like.

Get started

Already a member?

Become a member to like this course.

Join today and get unlimited access to the entire library of video courses.

Get started

Already a member?

Exercise files

Learn by watching, listening, and doing! Exercise files are the same files the author uses in the course, so you can download them and follow along. Exercise files are available with all Premium memberships. Learn more

Get started

Already a Premium member?

Exercise files video

How to use exercise files.

Ask a question

Thanks for contacting us.
You’ll hear from our Customer Service team within 24 hours.

Please enter the text shown below:

The classic layout automatically defaults to the latest Flash Player.

To choose a different player, hold the cursor over your name at the top right of any lynda.com page and choose Site preferencesfrom the dropdown menu.

Continue to classic layout Stay on new layout
Welcome to the redesigned course page.

We’ve moved some things around, and now you can



Exercise files

Access exercise files from a button right under the course name.

Mark videos as unwatched

Remove icons showing you already watched videos if you want to start over.

Control your viewing experience

Make the video wide, narrow, full-screen, or pop the player out of the page into its own window.

Interactive transcripts

Click on text in the transcript to jump to that spot in the video. As the video plays, the relevant spot in the transcript will be highlighted.

Thanks for signing up.

We’ll send you a confirmation email shortly.


Sign up and receive emails about lynda.com and our online training library:

Here’s our privacy policy with more details about how we handle your information.

Keep up with news, tips, and latest courses with emails from lynda.com.

Sign up and receive emails about lynda.com and our online training library:

Here’s our privacy policy with more details about how we handle your information.

   
submit Lightbox submit clicked