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Sending emails

From: Blackboard 9.x Essential Training for Instructors

Video: Sending emails

We talked about sending email back in Chapter 1, but I want to take some time to go through sending email a little slower now, especially now that you are more familiar with the Blackboard interface. If you're going to send email a lot and if your institution allows you to update your email address-- Many do not. In fact, many institutions, they automatically update your email address based on your payroll records or your campus directory. My recommendation is start by going to My Places, click on Personal Information, scroll down, and edit your personal information.

Sending emails

We talked about sending email back in Chapter 1, but I want to take some time to go through sending email a little slower now, especially now that you are more familiar with the Blackboard interface. If you're going to send email a lot and if your institution allows you to update your email address-- Many do not. In fact, many institutions, they automatically update your email address based on your payroll records or your campus directory. My recommendation is start by going to My Places, click on Personal Information, scroll down, and edit your personal information.

You want to make sure that you have the correct email address. Now don't be surprised if your campus has disabled this feature. If your campus has connected Blackboard to your campus directory, you're not going to be able to edit it. But some campuses allow you to do this. In that case you want to make sure that your email address is correct. Another tip is you want to make this your first class assignment, to have your students update their email addresses. Now remember, this is only going to work if your campus allows you to go into Blackboard and update your email address.

If not, you're going to have to contact your help desk to figure out how to upgrade your email address. I mentioned there are several ways to access Blackboard's Email tool. What I didn't mention is that you maybe able to send email from the My Institution or the default Home tab in Blackboard. Some campuses have link under Tools to send email. Now some also disable that. The reason why they disable that is to cut down on student to student email abuse.

But if your campus allows this, you can click on Send Email, click the course in which you're participating, and it takes you straight into the Send Email tool in Blackboard. Now don't be surprised if you log in to My Institution and Send Email is not available here. Again, some institutions disable this tool at least at this level. Let me also get into my course. Within my course, there are several ways that I can send email. One is I can just click on Tools and just scroll down and click Send Email.

The other way I can do it-- Remember, this is a Tools panel that you're going to share with your students. The other way you can do it is under Course Tools you can actually click on Send Email. My recommendation, in fact, I really strongly recommend this, is, if you're going to be sending email a lot, this link is kind of buried within your course. Go back to your course menu. We've already done this before. Let me redo this. I am actually going to remove this email link. Let me show you one more time. I really strongly recommend that you create a tool link on your Course menu which you can call Email or Send Email, link it to the Email tool, and then choose whether or not you want to make this available just to you, leave it unchecked, or make it available to everyone in the course by clicking Available to Users.

I am going to click on Submit and it adds an Email tool. So now whenever I get back into my course if I ever need to send email, I don't have to go into Tools and Email, or scroll down, click on Course Tools and Email. I have a link right here on the course menu straight to the Email tool. So now that we've found a way to get into the Email tool, let's go through one more time on how to send an email. I am going to send an email to everyone in my course. It's going to show you the person's first and last names.

Actually, the last name first and first name. It's not going to show you the email address. That's actually a privacy feature here. I can type in the subject. No Class on Tuesday. I can type in the message. Class on Tuesday has been canceled. I can scroll down. Now, as I mentioned in Chapter 1, Return Receipt, when the students receive your email message, they are going to be prompted to send a message back to you saying they received it.

It's completely opt in. So while Return Receipt looks like a good idea, I never use it. Attach File is also almost always a bad idea simply because students' email spam filters might actually erase your email message or the attachment. My recommendation is put the file in Blackboard and in the message tell the students where they can find it. Never send a file attached to an email message from Blackboard. When I click on Submit, Blackboard is going to send the message to my students.

Remember that Blackboard does not keep a copy of email messages. It's not an email server. It's sort of like an email sender. So if you want to find a copy of this, a copy will be sent to you. In fact, you can see that right here. A copy of this email will be sent to the sender. But Blackboard is not going to keep a copy. So check your email Inbox to see a copy of that message. I have now sent the message. Now, I've got some fake email addresses in my class. That's why I am getting a little error message saying that some of the email addresses were not delivered.

What I get in my email box is some bounced messages. In this case, I can then contact the students in class and say, "Hey, I told you to update your email address. You didn't. I am taking points away from you." One last thing I want to mention this just because it's a common misconception. I've said it a couple of times, but I want to say it one more time. I am going to get into the Grade Center and I want you to notice that there is an ability here in the Grade Center for me to click students' names on the left-hand side and then click on email and choose Email Selected Users.

Please remember the Grade Center's email tool does not email grades. It's a common misconception. The Grade Center email tool opens up an email message to the students so that you can send them reminders. Grades remain in Blackboard. The reason why Blackboard doesn't email grades is email is not secure and you don't want grades being put out there in the World Wide Web and you don't want grades released to the public. So that's basically how to send an email from Blackboard.

In our next movie, let's go back and take a look at announcements again.

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This video is part of

Image for Blackboard 9.x Essential Training for Instructors
Blackboard 9.x Essential Training for Instructors

84 video lessons · 11468 viewers

Patrick Crispen
Author

 
Expand all | Collapse all
  1. 7m 51s
    1. Welcome
      1m 9s
    2. Using the exercise files
      35s
    3. What is an LMS?
      4m 15s
    4. Understanding Blackboard 9.X versions and campus customizations
      1m 52s
  2. 28m 38s
    1. The new graphical user interface
      5m 53s
    2. Exploring course-to-course navigation
      2m 20s
    3. Using course themes
      2m 15s
    4. Looking at course structures and the Quick Setup Guide
      6m 56s
    5. Using new and improved assessments
      7m 24s
    6. Looking at temporary obstacles and workarounds
      2m 36s
    7. Finding more Blackboard information
      1m 14s
  3. 26m 27s
    1. Logging in to Blackboard
      2m 9s
    2. Accessing your course and uploading files
      5m 40s
    3. Creating announcements
      4m 15s
    4. Sending emails
      4m 57s
    5. Viewing your roster
      3m 50s
    6. Downloading the Grade Center
      3m 17s
    7. Setting course availability
      2m 19s
  4. 14m 9s
    1. Understanding the tabs and sub-tabs
      5m 51s
    2. Working with modules
      3m 25s
    3. Personalizing the My Institution page
      1m 40s
    4. Editing the My Courses module
      3m 13s
  5. 12m 38s
    1. Understanding the course layout and breadcrumbs
      5m 13s
    2. Toggling the Edit Mode
      1m 26s
    3. Hiding and unhiding the Course Menu
      1m 9s
    4. Touring the Control Panel
      4m 50s
  6. 23m 53s
    1. Renaming, reorganizing, and deleting
      4m 58s
    2. Adding new menu items
      6m 4s
    3. Managing tools
      3m 40s
    4. Customizing a course
      9m 11s
  7. 16m 17s
    1. Viewing the course roster
      4m 55s
    2. Enrolling students and others
      7m 31s
    3. Why not to unenroll
      3m 51s
  8. 53m 34s
    1. Organizing content into folders
      5m 24s
    2. Uploading files
      11m 49s
    3. Using the Text Editor
      6m 19s
    4. Inserting a multimedia file
      9m 56s
    5. Linking to an external web resource
      4m 25s
    6. Linking to an internal course file
      6m 3s
    7. Making content available to students
      2m 2s
    8. Using the Content Collection
      3m 35s
    9. Copying and moving content
      4m 1s
  9. 24m 24s
    1. Exploring how students view course grades
      4m 1s
    2. Optimizing the Grade Center
      1m 36s
    3. Changing the default letter grading schema
      4m 24s
    4. Creating score columns
      6m 37s
    5. Entering grades
      5m 19s
    6. Viewing grade histories
      2m 27s
  10. 56m 19s
    1. Creating text columns
      3m 1s
    2. Managing columns
      4m 52s
    3. Creating grading periods
      5m 34s
    4. Creating categories
      5m 42s
    5. Dropping scores in the Grade Center
      9m 3s
    6. Weighting grades in the Grade Center
      6m 4s
    7. Downloading grades and editing in Excel
      7m 51s
    8. Uploading student grades
      4m 29s
    9. Changing grades
      3m 37s
    10. Changing a final grade
      6m 6s
  11. 16m 26s
    1. Creating assignments
      6m 22s
    2. Downloading assignments
      5m 16s
    3. Grading assignments
      4m 48s
  12. 37m 51s
    1. Best practices for using online assessments
      4m 21s
    2. Creating an empty test and choosing the Question Settings
      5m 29s
    3. Creating multiple choice questions
      7m 57s
    4. Creating true/false questions
      2m 48s
    5. Creating essay or short answer questions
      4m 5s
    6. Creating fill-in-the-blanks questions
      3m 39s
    7. Creating opinion scale/Likert questions
      5m 51s
    8. Reusing questions
      3m 41s
  13. 30m 28s
    1. Setting test availability and deploying the test
      13m 13s
    2. Assisting students with common testing obstacles
      8m 16s
    3. Viewing the student results
      6m 40s
    4. Reviewing the differences between surveys and tests
      2m 19s
  14. 16m 43s
    1. Sending emails
      6m 20s
    2. Creating announcements
      7m 14s
    3. Using the Course Calendar
      3m 9s
  15. 33m 15s
    1. Creating discussion forums and threads
      13m 1s
    2. Facilitating discussions
      9m 32s
    3. Moderating forums
      3m 36s
    4. Rating posts
      2m 47s
    5. Grading discussions
      4m 19s
  16. 9m 2s
    1. Creating groups
      7m 57s
    2. Adding members to groups
      1m 5s
  17. 4m 32s
    1. Next steps
      4m 32s

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