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Besides posting and announcements, Blackboard lets you send emails to everyone within your Course. The email addresses should already be there in Blackboard, as automatic when the students enroll in the Course. Users can go and change their email addresses, or update their e-mail address, by clicking on their name, clicking on Settings, and then clicking on Personal Information. Some institutions disable them and we'll talk about that in a later chapter. There are many different ways to assess Blackboards Email Tool.
I'm going to show you what I think is probably the more powerful way. I'm going to click on the name of my Course. Scroll down and in Course Management, that's your Instructor Tool Kit, I'm going to click on Course Tools. Scroll down even further and click on Send Email. The next thing we need to do is choose who our recipients are going to be. We can choose to send it to everyone in the Course. To everyone who's enrolled in a group. Just to the students, just to the TAs, just to the instructors, to the observers.
I can sent it to a single person, or a single group. In this case, I'm going to send this email message to everybody. And remember, we're cancelling Tuesday's class, and we probably want everybody to know that. I open up my email program here within Blackboard, and I've got a to line. And notice I've got a list of students and people in the Course, I don't see any email addresses. Well, it turns out that the email addresses are hidden, both here and in what the students receive.
And that's really for the students protection. You don't want that information getting out. It also prevents a reply all situation where one student replies and it goes to everybody in the Course. So these email addresses they're, they're in the system but they're hidden. You do get to see your email address and in this case my email address is actually fake. I'm using an example.com email address which doesn't actually work. We're just kind of playing around here. I have to type in a subject so I'm going to go, Tuesday's Class is Cancelled.
I'm going to scroll down and in the Text Editor I'm going to put the message that I'm going to send to my students. Unlike early versions of Blackboard 9.1, you can now format your emails but be careful, not all email programs support this especially on cell phones. I'm going to scroll down further and I've got something here that says Return Receipt. What is that? Well, it's something that notifies you when your students read your email message. And that sounds like a great idea.
It isn't. The problem is that Return Receipt is an honor system. The students can choose not to tell you that they've read the email. I almost never, ever turn this on. As for attachments, I almost never do this. I never want to attack a file to an email message here for a couple reasons. First of all, when I send this message out, it's going out to my student's email system and because of virus and spam filters, if I have an attachment, I can't guarantee my message is going to be delivered.
I'm also going to run into a situation, if I send an email with an attachment, and my student accidentally deletes the email, which they're going to do. They're going to contact me, say, Professor Crispen, can you send me that file again? I don't want to do that. A much better idea is to take the file that you would attach to the email, post it to Blackboard. Although there is no way here in the email tool to have a course link. That's unfortunate. That's basically my email message. And we'll just scroll up and notice that there is no extra help available, and that's because well, this is all pretty self-explanatory.
I'm going to scroll down to the bottom. My message is ready. I'm going to click on Submit. And I get the green error message. Blackboard worked, but nothing was sent because we're using fake users from example.com. This green box message, by the way, is not a confirmation that any users actually received the message. It only confirms that the message was sent. Two important things to remember. Blackboard does not keep a record of sent or received email. Email appears in the inbox of your external email program, not Blackboard.
Second, some email programs like Gmail, Hotmail or Yahoo, may misidentify bulk email from Blackboard and we just sent an email to a bunch of people. It may misidentify that bulk email as junk mail and either automatically delete it or move it to a junk mail filter. If you or your students are having problems receiving emails from Blackboard, check into how your email program handles junk mail. By the way, did you notice that Blackboard's email tool doesn't show you your student's email addresses? Is there a way we can actually see those email addresses? Yes, absolutely, using the Roster Tool.
And that's what we're going to talk about in the next movie.
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