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Sending emails

From: Blackboard Essential Training

Video: Sending emails

Besides posting and announcements, Blackboard lets you send emails to everyone within your Course. The email addresses should already be there in Blackboard, as automatic when the students enroll in the Course. Users can go and change their email addresses, or update their e-mail address, by clicking on their name, clicking on Settings, and then clicking on Personal Information. Some institutions disable them and we'll talk about that in a later chapter. There are many different ways to assess Blackboards Email Tool.

Sending emails

Besides posting and announcements, Blackboard lets you send emails to everyone within your Course. The email addresses should already be there in Blackboard, as automatic when the students enroll in the Course. Users can go and change their email addresses, or update their e-mail address, by clicking on their name, clicking on Settings, and then clicking on Personal Information. Some institutions disable them and we'll talk about that in a later chapter. There are many different ways to assess Blackboards Email Tool.

I'm going to show you what I think is probably the more powerful way. I'm going to click on the name of my Course. Scroll down and in Course Management, that's your Instructor Tool Kit, I'm going to click on Course Tools. Scroll down even further and click on Send Email. The next thing we need to do is choose who our recipients are going to be. We can choose to send it to everyone in the Course. To everyone who's enrolled in a group. Just to the students, just to the TAs, just to the instructors, to the observers.

I can sent it to a single person, or a single group. In this case, I'm going to send this email message to everybody. And remember, we're cancelling Tuesday's class, and we probably want everybody to know that. I open up my email program here within Blackboard, and I've got a to line. And notice I've got a list of students and people in the Course, I don't see any email addresses. Well, it turns out that the email addresses are hidden, both here and in what the students receive.

And that's really for the students protection. You don't want that information getting out. It also prevents a reply all situation where one student replies and it goes to everybody in the Course. So these email addresses they're, they're in the system but they're hidden. You do get to see your email address and in this case my email address is actually fake. I'm using an example.com email address which doesn't actually work. We're just kind of playing around here. I have to type in a subject so I'm going to go, Tuesday's Class is Cancelled.

I'm going to scroll down and in the Text Editor I'm going to put the message that I'm going to send to my students. Unlike early versions of Blackboard 9.1, you can now format your emails but be careful, not all email programs support this especially on cell phones. I'm going to scroll down further and I've got something here that says Return Receipt. What is that? Well, it's something that notifies you when your students read your email message. And that sounds like a great idea.

It isn't. The problem is that Return Receipt is an honor system. The students can choose not to tell you that they've read the email. I almost never, ever turn this on. As for attachments, I almost never do this. I never want to attack a file to an email message here for a couple reasons. First of all, when I send this message out, it's going out to my student's email system and because of virus and spam filters, if I have an attachment, I can't guarantee my message is going to be delivered.

I'm also going to run into a situation, if I send an email with an attachment, and my student accidentally deletes the email, which they're going to do. They're going to contact me, say, Professor Crispen, can you send me that file again? I don't want to do that. A much better idea is to take the file that you would attach to the email, post it to Blackboard. Although there is no way here in the email tool to have a course link. That's unfortunate. That's basically my email message. And we'll just scroll up and notice that there is no extra help available, and that's because well, this is all pretty self-explanatory.

I'm going to scroll down to the bottom. My message is ready. I'm going to click on Submit. And I get the green error message. Blackboard worked, but nothing was sent because we're using fake users from example.com. This green box message, by the way, is not a confirmation that any users actually received the message. It only confirms that the message was sent. Two important things to remember. Blackboard does not keep a record of sent or received email. Email appears in the inbox of your external email program, not Blackboard.

Second, some email programs like Gmail, Hotmail or Yahoo, may misidentify bulk email from Blackboard and we just sent an email to a bunch of people. It may misidentify that bulk email as junk mail and either automatically delete it or move it to a junk mail filter. If you or your students are having problems receiving emails from Blackboard, check into how your email program handles junk mail. By the way, did you notice that Blackboard's email tool doesn't show you your student's email addresses? Is there a way we can actually see those email addresses? Yes, absolutely, using the Roster Tool.

And that's what we're going to talk about in the next movie.

Show transcript

This video is part of

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Blackboard Essential Training

81 video lessons · 4429 viewers

Patrick Crispen
Author

 
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  1. 8m 1s
    1. Welcome
      45s
    2. Using the exercise files
      37s
    3. What is an LMS?
      4m 12s
    4. Understanding Blackboard 9.1 versions and campus customizations
      2m 27s
  2. 24m 42s
    1. Logging in to Blackboard
      2m 9s
    2. Accessing your course and uploading files
      5m 10s
    3. Creating announcements
      3m 41s
    4. Sending emails
      4m 59s
    5. Viewing your roster
      3m 9s
    6. Downloading the Grade Center
      2m 52s
    7. Setting course availability
      2m 42s
  3. 22m 43s
    1. Navigating Blackboard
      4m 12s
    2. Customizing Blackboard
      3m 29s
    3. Understanding the course layout and breadcrumbs
      4m 37s
    4. Exploring course-to-course navigation
      2m 21s
    5. Toggling the edit mode
      1m 35s
    6. Hiding and unhiding the course menu
      1m 36s
    7. Touring course management
      4m 53s
  4. 22m 7s
    1. Renaming, reorganizing, and deleting
      4m 54s
    2. Adding new menu items
      4m 36s
    3. Managing tools
      2m 31s
    4. Using course themes
      2m 57s
    5. Looking at course structures and the Quick Setup Guide
      7m 9s
  5. 11m 51s
    1. Viewing the course roster
      4m 2s
    2. Enrolling students and others
      5m 10s
    3. The pitfalls of unenrolling
      2m 39s
  6. 56m 30s
    1. Organizing content into folders or structures
      4m 34s
    2. Attaching files
      9m 29s
    3. Using the content editor
      5m 31s
    4. Inserting a multimedia file
      7m 49s
    5. Recording webcam videos with Video Everywhere
      7m 47s
    6. Linking to an external web resource
      5m 22s
    7. Linking to an internal course file
      3m 0s
    8. Making content available to students
      5m 39s
    9. Copying and moving content
      7m 19s
  7. 25m 43s
    1. Exploring how students view course grades
      3m 52s
    2. Optimizing the Grade Center
      2m 17s
    3. Changing the default letter-grading schema
      5m 29s
    4. Creating score columns
      6m 41s
    5. Entering grades
      5m 5s
    6. Viewing grade histories
      2m 19s
  8. 39m 26s
    1. Color coding the Grade Center
      3m 54s
    2. Adding columns to the Grade Center
      2m 54s
    3. Managing columns in the Grade Center
      4m 57s
    4. Creating grading periods
      5m 54s
    5. Creating categories
      3m 32s
    6. Dropping scores in the Grade Center
      5m 26s
    7. Weighting grades in the Grade Center
      3m 38s
    8. Downloading grades and editing in Excel
      4m 12s
    9. Uploading student grades
      1m 22s
    10. Changing grades
      3m 37s
  9. 18m 46s
    1. Creating assignments
      8m 23s
    2. Downloading assignments
      3m 43s
    3. Inline grading
      6m 40s
  10. 49m 18s
    1. Best practices for using online assessments
      2m 51s
    2. Creating an empty test
      4m 0s
    3. Choosing the question settings
      5m 55s
    4. Creating multiple choice questions
      8m 0s
    5. Creating true/false questions
      4m 4s
    6. Creating essay or short answer questions
      5m 11s
    7. Creating fill-in-the-blank questions
      7m 23s
    8. Creating opinion scale/Likert questions
      6m 19s
    9. Reusing questions
      5m 35s
  11. 36m 54s
    1. Setting test availability and deploying the test
      10m 27s
    2. Assisting students with common testing obstacles
      5m 47s
    3. Creating mobile compatible tests
      5m 43s
    4. Viewing the student results and question item analysis
      5m 58s
    5. Regrading tests
      4m 2s
    6. Reviewing the differences between surveys and tests
      4m 57s
  12. 18m 3s
    1. Sending emails
      5m 50s
    2. Creating announcements
      4m 21s
    3. Using the Course Calendar
      7m 52s
  13. 24m 5s
    1. Creating discussion forums and threads
      9m 23s
    2. Facilitating discussions
      7m 18s
    3. Moderating forums
      2m 40s
    4. Rating posts
      1m 57s
    5. Grading discussions
      2m 47s
  14. 13m 34s
    1. Creating groups
      9m 15s
    2. Creating group assignments and assigning grades
      4m 19s
  15. 8m 17s
    1. Using Blackboard Mobile Learn
      6m 53s
    2. Next steps
      1m 24s

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