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To log in the Blackboard go to your institution's Blackboard homepage, key in your username and password or look for a Login button, and then click Login or Enter. Now your institution's Blackboard login page probably looks completely different than what you see on the screen. That's okay. Your institution has the ability to customize Blackboard's look and feel, but logging in is logging in. Most institutions assign you a username and a password, and if you can't remember either, contact your help desk. Let's me show you two common problems that people run into when they try to log into Blackboard. The first one, let me type a username that just doesn't exist in the system: "foo" and "foo." The error message that comes up is, "An error occurred while the system was processing this login request." That means that it couldn't recognize the username.
By default, Blackboard's usernames are not case sensitive. However, some campuses' usernames are case sensitive. The solution to this error is almost always just retype your username and make sure you type in the correct password, and you should be able to get into this system. So remember, if we get an error message that says, "An error occurred while the system was processing this login request," that is a username error. That means it couldn't recognize your username. The second type is something where I'm going to type here my username and I'm going to type in the incorrect password, and instead of saying, "An error occurred," it's going to say, "Could not login.
Valid authentication credentials were not provided." When it says, "Valid authentication credentials were not provided," that almost always means you mistyped your password, and it's almost always a sign that your Caps Lock is on. So if you've forgotten your password, Blackboard does have a way for you to retrieve your password; however, many campuses disable this and have you contact them and go through there processes. When in doubt, if you can't log in, and the password is just not working, contact your help desk.
So, to log in to Blackboard, you go to the Blackboard login page for your campus, you type in your username and password, make sure that both are correct, click on Login, and that's all there is to it.
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