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So that's a really quick look at what's new and what's different in Blackboard 9.1 Service Packs 8 and 9. I have left a couple of things out, like the new reports you can run at course management evaluation course reports, but this should get you up and running. Where should you go if you have more questions about Blackboard 9.1 Service Pack 8 or Service Pack 9? Best resource is your institutions help desk or central I.T. They will have handouts, customized movies, telephone support, drop-in support; they may be even offering workshops and seminars. When in doubt, call the help desk or whoever manages Blackboard at your institution.
Blackboard's own help site at help.blackboard.com actually has been updated to include information about Service Pack 8 and Service Pack 9. The search is still kind of hit or miss though, for example, if I search for course activity overview, which is one of the new reports, not really seeing what I'm looking for. What I've discovered is if you go to google.com, search for what you are looking for and then at the end add site:help.blackboard.com.
It actually will help you find which are looking for within Blackboard's help site. That's it! Have a safe and prosperous academic term.
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