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Blackboard 9.x Essential Training for Students

Blackboard 9.x Essential Training for Students

with Patrick Crispen

 


In Blackboard 9 Essential Training for Students, Dr. Patrick Crispen shows how to get up and running on day one of class and start finding and logging into courses, submitting assignments and importing files, and taking tests. The course also shows how classmates and work groups can communicate in Blackboard with group assignments and email.
Topics include:
  • Configuring a browser to work with Blackboard
  • Updating account information
  • Accessing courses and course content
  • Resolving missing courses
  • Downloading and printing course files
  • Submitting assignments
  • Taking tests online
  • Viewing grades with My Grades
  • Sending and receiving email messages
  • Joining and accessing a class group

show more

author
Patrick Crispen
subject
Business, Elearning
software
Blackboard 9.0, 9.1
level
Beginner
duration
1h 16m
released
Aug 25, 2011

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Introduction
Welcome
00:04Welcome to Blackboard 9 Essential Training For Students.
00:07My name is Patrick Crispen and for the past 10 years I've supported Blackboard
00:10at three of the five largest universities in Southern California.
00:13In this course, I'm going to take you through all the basics you need to
00:17successfully use the Blackboard learning management system for your course.
00:20I'm going to show you how to access your Blackboard course site, how to view,
00:24download, and even print files your instructors uploaded to Blackboard.
00:27I'll teach you how to upload documents and submit assignments.
00:30I'll teach you how the test tools work.
00:33I'll even throw in some tips and tricks to help you avoid some obstacles that
00:36students sometimes encounter in Blackboard.
00:39As you can see, we've a lot to cover.
00:41Again, welcome to Blackboard 9 Essential Training For Students.
00:44Let's get started!
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Configuring your browser to work with Blackboard
00:00To be able to use Blackboard well, you're going to need three things:
00:04a reliable and pretty fast Internet connection, a common modern computer
00:10operating system, Windows 98 and Mac OS 9 just won't cut it, and a
00:13reasonably recent web browser.
00:16So what specific operating system and web browser should you be running?
00:19That depends upon the specific version of Blackboard your institution is running.
00:24There are different versions of Blackboard 9, each with its own unique operating
00:27system and browser requirements.
00:30For the most part you need to be running Windows XP or later, and that includes
00:35Windows Vista and Windows 7, 32-bit, 64-bit, Ultimate, Home, Premium, it doesn't matter.
00:41You just need to be running Windows XP or later.
00:45To find out what version of Windows you're running, go to Start.
00:49I'll actually open up my Start menu here, and then either go to Run or in this
00:54little Run box type the word winver.
00:59That's Windows Version.
01:00What will pop up is a screen telling you what version of Windows you're running.
01:06If you use a Mac for the most part, you need to be running Mac 10.5 Leopard,
01:12or 10.6 Snow Leopard.
01:1410.7 Lion may cause some problems.
01:18At the time of this recording Lion is only been out for a few weeks and
01:21institutions and Blackboard are still catching up.
01:25To find out what version of Mac OS you're running, click the Apple menu and then
01:29choose About This Mac.
01:31As for your web browser you need to be running a reasonably up-to-date web
01:35browser such as Internet Explorer, Mozilla Firefox, Google Chrome, or Apple Safari.
01:41By the way, a tip for Internet Explorer 9 users, log in to Blackboard and then
01:47in Internet Explorer right-click somewhere up at the top of the screen and choose menu bar.
01:54You're going to turn on the menu bar just temporarily. And then go to Tools
02:00and Compatibility View.
02:03Websites are displayed as if you're running the previous version of Internet Explorer.
02:06You only have to do this once, so the next time you come to Blackboard Internet
02:10Explorer will automatically show it to you in the Compatibility View.
02:14I'm actually going to turn off this menu bar now.
02:17By the way, just because your computer came with Internet Explorer or Safari
02:23doesn't mean you cannot use some other web browser.
02:26Most savvy Internet users have multiple web browsers.
02:29If they encounter a web site that just doesn't work in one web browser, they just
02:33try it again in another web browser.
02:36To download and install Mozilla Firefox it's absolutely free. Just go to
02:40getfirefox.com and click on the green Firefox Free Download button.
02:47To download and install Google Chrome, just go to google.com/chrome and click on
02:55the blue Download Google Chrome button.
02:58Finally, some institutions provide a browser check, usually on your
03:02Blackboard login page.
03:04Do not rely on some other institution's Blackboard browser check.
03:09That institution may be running a different version of Blackboard
03:12than your institution.
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Understanding Blackboard versions and campus customization
00:00In this title, we're going to be using a version of Blackboard that may look a
00:04little different than what you see at your institution.
00:06We're running Blackboard 9.1 Service Pack 5.
00:09It's been available since April 20th, 2011.
00:12Your institution may be running an earlier version. That's okay.
00:15I'll make sure to point out what's new or different.
00:18With relatively few exceptions, so long as your school is running some
00:22version of Blackboard 9.1 you should be able to do almost anything you see in these movies.
00:27Your institution's helpdesk can tell you what version of Blackboard they're running.
00:31The other thing you'll notice is that my Blackboard screens may look completely
00:37different than the Blackboard screens you see at your institution.
00:40You see, each institution has the ability to completely customize Blackboard.
00:45They can customize login screen, the colors, and layout.
00:49Let me actually log in.
00:50Once you get into Blackboard they can customize the tabs, they can customize the logo.
00:57We've got the State University logo. You can have different tab names.
01:01The tabs could be on the left side of the screen, the middle of the screen, the
01:04right side of the screen.
01:05Have a complete different color scheme and the layout of these modules may look
01:09completely different on your screen.
01:12Just because what you see in these movies doesn't exactly match what you see on
01:16your institution's Blackboard site, don't let that throw you.
01:19For the most part Blackboard is Blackboard.
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1. Navigating Within Blackboard
Logging in and accessing forgotten passwords
00:00To login to Blackboard you're going to need to go to your institution's
00:03Blackboard homepage.
00:04It's usually Blackboard, dot, your institution's name, dot, edu, like
00:09blackboard.princeton.edu, or courses, dot your institution's name, dot edu.
00:15If that doesn't work, check for a link to Blackboard on your institution's
00:18website or student portal. You can also search Google for the name of your
00:22institution and the word Blackboard.
00:25Your institution's Blackboard login page probably looks completely different
00:29than what you see here.
00:30That's okay. Logging in is logging in. What you do is you key in your username and
00:35your password or you look for a Login button.
00:37Most institutions assign you a username and password.
00:42If you cannot remember your username you've got to check with your
00:45institution's helpdesk.
00:47You can usually find a link to the helpdesk on your institution's website.
00:51Another way is by searching the web for your institution's name, the word
00:55Blackboard, and the word help.
00:58If you cannot remember your password, see if your institution's Blackboard login
01:02page has a Forgot Your Password link and you can click on that.
01:06Don't be surprised though if you don't see this. Many institutions actually
01:10turned that tool off and require you to go through the helpdesk.
01:14If you are in primary or secondary school, kindergarten through 12th grade here
01:19in the States, you may also consider checking with your teacher.
01:23Your elementary middle school or high school teacher may have the ability to
01:28reset Blackboard passwords or even create new accounts.
01:31However, if you are in college, do not contact your instructor about your
01:36password. Your instructor can't help you.
01:39One word of warning about your password: keep it safe and do not share it with anyone else.
01:46If you share your password with someone else, that person will be able to log in
01:50to your account, see your individual assignment and course grades, and even
01:54submit bogus homework assignments.
01:56This could hurt your grades.
01:59Once you've entered your correct username and password, I'll type mine in, click
02:04the Enter or Return key on your keyboard or click the Login button.
02:09There are two common problems you may encounter when you try to log in to
02:13Blackboard. The first one is that you have an incorrect username.
02:17In fact, I'm going to type my username here and I'll actually just add some garbage here.
02:21Now I'll type my correct password.
02:24What you're going to see is that Blackboard is going to throw up a message
02:27saying an error occurred while the system was processing this login request.
02:31By default Blackboard's usernames are not case-sensitive. You can type them in
02:35uppercase or lowercase or mixed case.
02:38However, some campuses usernames are case-sensitive.
02:41The solution to this error almost always is just to retype your name.
02:46If I type Crispen and my correct password I can get in.
02:51The second type of error you can get is if your username is correct, but your
02:55password is incorrect.
02:57Let me actually type in the incorrect password here, and I click on Login.
03:01I'm going to get a different type of error message here.
03:03It's going to say Could not login.
03:05Valid authentication credentials were not provided.
03:08That always means it is a password issue, and it almost always means that your
03:12Caps Lock on your keyboard is on.
03:15If I type in the correct password I can get in successfully.
03:20How do you log out of Blackboard?
03:22Well, the top right hand corner there's this button that says Logout.
03:25If you click on Logout,
03:26you're logged out of the system.
03:28However, you have to click the Logout button and close your web browser.
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Finding and accessing your course
00:00So we've successfully logged into Blackboard and the first thing you're
00:03going to notice is that this version looks completely different than the one
00:08used by your institution.
00:09We've got different colors.
00:10Different logo or tabs are over on the left-hand side.
00:13Your institution might have the tabs in the middle or over on the right.
00:17You have got different modules or boxes on this homepage. That's okay.
00:20Even though what you see here looks different than what you're used to,
00:24all versions of Blackboard 9 work pretty much the same sort of.
00:27What you're going to do is look for the home or the My Institution tab. It's usually
00:34the first tab you see when you login to Blackboard, and what I want you to do is
00:38look for a module named My Courses or My Courses+.
00:42This module lists all of the courses to which you have access. This may not be a
00:48list of all the courses in which you're enrolled.
00:51If you've login to Blackboard and don't see a particular course, don't panic.
00:55That's actually quite normal.
00:58Even if a course does not appear on Blackboard, that does not mean that you're
01:02not enrolled in that course in the real world.
01:05Check with your instructor in class to see if he or she is using Blackboard and
01:09has made the course available to students.
01:12If your instructor confirms that the course exists and is available and the
01:16course still doesn't show up, contact your institution's helpdesk. You can
01:20usually find a link to the helpdesk on your institution's web site.
01:24What would you do if your My Courses list contains a wrong course, a course in
01:28which you know you were not enrolled?
01:31Well, first make sure that that course is actually wrong and not just a course
01:35from a previous academic term.
01:37Some institutions automatically disable student access to completed Blackboard
01:41courses once the academic term is completed.
01:44However, if the instructor chooses to make that old course available to students
01:48once again, it's going to show up on your My Courses list.
01:52If that's the case, contact the instructor.
01:55If the course is actually wrong, you know for a fact you've never enrolled in
01:59that course, contact your institution's helpdesk immediately, not the instructor.
02:04By the way, if your institution does disable student access to completed
02:08Blackboard courses once the academic term is completed, how could you access old
02:13course materials and individual grades on course assignments?
02:17Simple. Contact the course's instructor and request that he or she either email
02:22you a copy of the content you wish to access or manually makes his or her old
02:27Blackboard course available to students again.
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Hiding and unhiding a course menu
00:00To access a Blackboard course, click the course's name under My Courses.
00:04I'm going to get into my Educational Technology course.
00:07And I want to show you a feature of Blackboard that sometimes causes some confusion.
00:13It turns out that Blackboard 9 offers a feature that lets you temporarily
00:17hide your Course menu.
00:19this gives you some extra space on the screen.
00:21That's really helpful if you were on a netbook with a really small screen.
00:25Unfortunately, once you've hidden the Course menu, you can't get into any of the
00:28links in the course.
00:29So I want to show you this.
00:31To the right of the Course menu there is this little less than sign. If I click
00:37on that I've hidden the Course menu and the Course menu is going to stay hidden
00:40until I expand it again by clicking on this greater than sign.
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Using the course tools
00:00In the next chapter, we're going to talk about ways that you can view, download,
00:03and print your course content.
00:05Before I get to that though, I want to take you on a quick tour of some of
00:08the hidden tools that may or may not be available to you within your
00:12Blackboard courses.
00:13We've got a Blackboard course open up here.
00:15I've got the Course menu down in the left-hand side. And some of your courses
00:19may have a link to Tools on the Course menu.
00:22Now your instructor can choose whether or not this link is available to students.
00:26So if you don't see a link to Tools on your course that doesn't mean that
00:29your course is broken.
00:30it just means that your instructor is chosen to turn this area off.
00:34However, if you do see this link, click on it and you'll see a collection of
00:38course tools specifically designed for students.
00:41Now just like your instructor can choose to turn on or turn off the Tools area,
00:46your instructor can also choose to turn on or turn off specific tools.
00:51What you see here may not exactly match what you'll see in your Blackboard
00:54courses, but that's okay.
00:55Let me give you a quick tour of some of the tools that are available here.
01:00Announcements take you to a page that shows you just your course announcements.
01:05So it's a really good idea to go and check that every now and then, just to see
01:08if there's something new.
01:10Some institutions have a link to a Blackboard Help menu.
01:13This actually opens up a new window and is a searchable web-based help system.
01:18I'm going to close that.
01:20Blackboard does have a Blog tool.
01:21Your instructor can tell you more about that.
01:23There may be a course calendar.
01:25Not a lot of instructors use that, but check that just to see if your instructor
01:29has posted any important dates.
01:31Collaboration tools are pretty much live virtual classrooms or a live
01:36online chat session.
01:38They're actually a pretty powerful tool but your instructor is going to tell you
01:41whether or not your course is going to use that.
01:43There's a Contacts list here that's actually for your instructor.
01:47If you are in college, your instructor's probably put the contact information in
01:50his or her syllabus.
01:52However, if you're in a primary or secondary school, the contacts will give you
01:56information about your instructor.
01:57In this case, it's empty.
01:58I'm going to click back on Tools. Scroll down.
02:01The Discussion Board, this is actually a really helpful tool.
02:04We'll talk more about this later on in this movie, but if you ever get into
02:08Blackboard and you need to get into the Course Discussion Board and it turns out
02:12there's not a link to the Discussion Board on the Course menu, remember that you
02:16can always go to Tools and then scroll down. There should be a link to the
02:20Discussion Board there.
02:21The Glossary is something optional.
02:23Your instructor can create a glossary of really important terms and their
02:27definitions that are used in your course.
02:29The Groups tool is a quick way for you to collaborate with other students.
02:33Going over to the right-hand side, Blackboard has a built-in Journaling tool.
02:38You've the ability in Blackboard to send messages internally.
02:42Most instructors and most students don't use the Message tool.
02:45Instead they use Send Email.
02:47We'll talk about that in a minute.
02:49You also have the ability to view your grades, if your instructor chooses to post grades.
02:54We actually have a movie about that.
02:56My Scholar is a social bookmarking site.
02:58You can see your course roster.
03:00The students who are enrolled in your course.
03:02You go here and choose Not blank.
03:06Shows me that I've got three people in this course.
03:08Really, it's just going to give me the First Name, Last Name.
03:11That's all it does.
03:11We'll go back to Tools, scroll down.
03:15Scholar Course Home are the social bookmarks that have been posted by your
03:20instructor for your course.
03:21That's optional. And there's a Send Email tool and we'll talk more about
03:25that in a later movie.
03:26And then finally Tasks and Wikis.
03:29Remember, your instructor has the option to turn on or turn off the Tools area.
03:35So if you don't see a link to Tools on your course menu, that's not a sign
03:37that's Blackboard is broken.
03:38It just means that your instructor hasn't turned it on.
03:41And if you have any questions about how a particular tool works, check either
03:45the Blackboard Help tool if that's available,
03:47check the Help link at the top of the page--
03:50there is a link right there to Help-- or contact your institution's helpdesk.
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2. Viewing, Downloading, and Printing Course Content
Locating course content
00:00Your instructor has the ability to upload or post a file from his/her
00:04computer to Blackboard.
00:05It could be a Microsoft Word file, a Microsoft PowerPoint presentation, an Adobe
00:09Acrobat file, a picture, a sound file, a video, you name it.
00:13Your instructor may post all of his/her files at once or just one file at a time
00:18throughout the academic term.
00:20As a student, you can log into Blackboard, access your course, and in this case
00:24I will get in to my Educational Technology course, and then click on that file's
00:29hyperlink to view or download a copy of that file.
00:32But how do you find the file within your course?
00:35Well, the easiest way to find a file within your Blackboard courses is to click
00:39the links on the Course menu on the left side of your course site.
00:43For example, I'm looking for a PowerPoint presentation from my first class.
00:48I think it was called Cognitive Art.
00:50So I click on Homepage. No, that's not going to do it.
00:53I click on Information. No, not there.
00:55I click on Content. No, not seen it there. That was Week 1.
00:59Let's see, and scroll down. There it is, Cognitive Art.
01:04If you cannot find what you looking for in the course menu, I am going to show
01:08you a little secret.
01:09At the top of the course menu, there is a little folder and if you click on this
01:12folder view icon and click on the Expand All, it actually shows you your entire
01:19course contents as a folder and you can then scroll down and say okay, I am
01:24looking for something, hey, The Cognitive Art of Educational Technology.
01:27That's probably it.
01:29To switch back by the way, you are going to click back onto the List View.
01:33Keep in mind though that while some of your instructors may choose to post a
01:38lot of files to Blackboard, some of your instructors may choose not to post anything at all.
01:44Don't be surprised if your course is completely empty.
01:47That usually just means of your instructor hasn't posted anything to Blackboard yet.
01:52Also keep in mind that your instructor has the ability to remove or hide files
01:57at any point in time throughout the academic term.
02:01It's not uncommon for a file to be there one day and for that same file
02:05to disappear the next.
02:07For example, in this course I am actually going to go back to Content.
02:10I've got a Week 1 and Week 2 folder.
02:13This instructor may actually choose to hide the Week 1 folder and files once
02:16Week 2 starts and once that happens Week 1 is just going to disappear.
02:21So if you can't find what you looking for and you know the file is there, check
02:26your class notes or syllabus for the file's location or contact your instructor.
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Downloading and printing course content and files
00:00In the last movie, we looked at how to locate your instructor's files in
00:03your Blackboard course.
00:04In this case, we clicked on Content and we clicked on Week 1 and there are the files.
00:09We also learned that your instructor has the ability to remove or hide files
00:13at any point in time.
00:14But how do you download files from Blackboard to your computer so that you
00:18have your own copy?
00:20While there is no way for you to batch download all the files in your Blackboard
00:24course to your personal computer at once, you can easily download individual files
00:29so long as that file is still available to students.
00:32If your institution is running a more recent version of Blackboard 9, like say
00:36Blackboard 9.1, just right-click or Command+click on the file that you want to
00:43download, and if you're using Internet Explorer, choose Save target as.
00:50If you're using Mozilla Firefox or Google Chrome, choose Save Link As, and if
00:55you're using Apple Safari, choose Download Linked File.
01:00This is actually going to say okay, well where do you want to save it?
01:03I'm going to save it on my Desktop and it's now saved the file.
01:06I actually have a little pop-up menu down here at the bottom saying it's been saved.
01:10I can confirm that by closing this and there is the file on my Desktop.
01:14So I now have a copy separate from Blackboard sitting there waiting for me.
01:19Now what happens if your campus is running an older version of Blackboard 9,
01:24like say Blackboard 9.0?
01:26Well, right-clicking on the file's hyperlink may not work for you.
01:31In that case, click the file's hyperlink just as if you were trying to open the file.
01:36I'll actually try that here.
01:38If you have a modern web browser, once you click on the link, your web browser
01:42should for most types of files ask you if you'd like to either open or save the file.
01:48If you have Internet Explorer, you may need to click on that yellow security
01:51warning bar and choose Download File.
01:53In this case, I'll click on Save and it's now saved it.
01:57If I click on Open folder now, you can see that it's downloaded the file to my computer.
02:02So this is going to work for most files with the exception of Acrobat files.
02:08If I try to open up an Adobe Acrobat file, a PDF, it's actually going to open it
02:13up within the web browser itself.
02:16I'm going to click on this useful_ sites and I want you to notice that it
02:19actually opens it up within the web browser.
02:23So when you click on a link to a PDF, your web browser doesn't actually ask
02:27you if you would like to open or save the file; instead it just opens the PDF in a new frame.
02:33To save a copy of this framed PDF to your computer, click the Save button in the
02:39top-left corner of the PDF, not your browser Save button, but rather the Save
02:45button on the PDF itself.
02:47Click on Save and now save where do you want to save it.
02:50I'm going to put it on my Desktop.
02:51I now have a copy of that on my desktop.
02:54But how do you actually print something from Blackboard?
02:57Well, as silly as this may sound, the easiest way is to download the file from
03:02Blackboard to your computer,
03:04open the file, and then print it from there.
03:07One thing you don't want to do though is go to File > Print in your web browser.
03:13See, Blackboard uses something called iFrames, which allows your web browser to
03:17display multiple pages, such as the content of your course syllabus and
03:21Blackboard's navigation menu, all at the same time.
03:25The problem is that your web browser doesn't know which frame of content you
03:30actually want to print, and if you ever try to print out a page and it
03:33actually didn't print out,
03:34that's what's going on.
03:35Instead of going to File > Print, I'm actually going to go back here into the Week
03:401 folder and say I only want to print this Week 1 list.
03:44What I can do, I don't want to click Ctrl+P or Command+P. I'm actually going to
03:49right-click or Command+click on the area that I want to print and then I'm
03:56going to go and choose Print in Internet Explorer.
03:59In Mozilla Firefox, right-click and choose This Frame > Print Frame.
04:04In Apple Safari, right-click and choose Print Frame, and in Google Chrome,
04:08right-click and choose Print.
04:10This actually prints a copy of what you are seeing on your screen and it
04:15won't actually include the State University and the navigation bar down in the left-hand side.
04:19Just the content that you want to print.
04:21You're going to be downloading and printing a lot in your Blackboard courses.
04:26So feel free to come back to this movie from time to time if you need a refresher.
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Using and entering a publisher's student access key
00:00In addition to being able to upload files from his/her computer to Blackboard,
00:04your instructor also has the ability to add extra content from a third party
00:08like your textbook publisher into your Blackboard course.
00:12Not always, but sometimes, this extra content requires you to enter an access key.
00:18This multi-digit key usually comes bundled with your course's textbook.
00:21In fact, look inside the front or back cover to see if there's a key.
00:26You may also have to purchase this key from your institution's bookstore or from
00:30the publisher's web site.
00:32How can you tell if you need an access key?
00:34Well, let's actually get into my sociology course here.
00:39So far so good and let me get in here in I am going to click on Course
00:43Documents, and it actually asks me for an access key.
00:48So the first time you try to access Blackboard course content that requires a
00:52special access key, Blackboard is going to display a page asking you to, well,
00:57enter your access key.
00:59I actually have an access key here.
01:00I am going to paste it in.
01:03Every key is different.
01:04So don't try to use this key.
01:06It's not going to work for your textbooks.
01:08Once you click Submit, it then gives you access to that course content.
01:13Once you enter the key you now have full access to all of the publisher's course
01:17content throughout the academic term.
01:19You only have to enter this information once.
01:22Some students may never have to enter an access key while others may have to do
01:26it in each course they take.
01:28It really depends upon your instructor.
01:30If Blackboard asks you to enter an access key, that just means that your
01:34instructor has chosen to add content from a third party like your textbook
01:38publisher into your Blackboard course.
01:40You can usually find the key bundled with your textbook.
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3. Submitting Assignments and Taking Tests
Uploading and submitting an assignment
00:00Your instructor may require you from time to time to use Blackboard to submit
00:05something for a grade.
00:06This could be an essay, a term paper, a small multimedia file, something that
00:10you've created or written as part of your coursework.
00:14Submitting an assignment to Blackboard is actually a three-step process.
00:18First, you have to find the assignment within your Blackboard course.
00:23Second, you have to carefully read and follow all of the
00:26assignment's instructions.
00:27And third, you have to get your content in the Blackboard and submit it to your
00:32instructor for a grade.
00:34Let's say that our instructor told us in class that we have to submit an
00:37assignment, a paper on mobile learning.
00:40So how do we actually locate that assignment in our Blackboard course?
00:44Instructors can place assignments anywhere.
00:48Most of the time your instructor will tell you where in the course an
00:51assignment is located.
00:52The instructor usually does this in class, in an email message, in an
00:56announcement, or even in the course syllabus.
00:59Sometimes instructors also put links to assignments in an Assignment folder on
01:03the Course menu. And sometimes they don't.
01:06In fact, in this case our instructor didn't create an Assignments folder, so
01:10we're going to have to browse through the course and look for our assignment.
01:14Just as with course content, the easiest way to find an assignment within your
01:18Blackboard course is to click the links on the Course menu.
01:21I'm going to click on Content.
01:23I'm going to click on my Week 1 folder, scroll down a little bit, we know we're
01:27looking for the Mobile Learning Paper, and there it is.
01:29So we were able to find it.
01:31If you can't find what you're looking for on the Course menu, remember that you
01:36can always click on the Folder View icon.
01:39If I click on Folder View and then click on Expand All, it actually shows me
01:44everything that's within my course and I am looking for my Mobile Learning
01:47Paper, and there it is.
01:48So if you can't find what you're looking for by browsing through the Course menu,
01:52you can actually go into this giant Folder View.
01:56I am going to go back to List View though.
01:58By the way, if you still cannot find your assignment, contact your instructor
02:03and keep in mind that your instructor has the ability to hide an assignment from
02:07you after the due date to keep you from submitting late work.
02:11But in this case we found our assignment. That's step 1.
02:14Step number 2 is to carefully read the assignment's instructions and to do that,
02:19I am actually going to open up the assignment.
02:21I am going to scroll down and in the Assignment Information it gives me
02:25the assignment name.
02:26It gives me any instructions, and notice that I've got three things I've got
02:31to have in my paper, and it also says my paper has to be written in APA format and see attached.
02:39In this case it looks like the instructor has given us a template we need to download.
02:42To do that just click on the file's hyperlink and it will say what do you want
02:45to do, and I can open it or save it.
02:47I am going to save it to my computer.
02:50The final step is to get your content in the Blackboard and submit it to your
02:53instructor for a grade.
02:55Now, let me minimize Blackboard for just a minute. I want you to notice that I
02:59actually have a paper on my desktop.
03:01I actually downloaded the template that the instructor gave me and I've written
03:04my paper and I'm now ready to submit it to Blackboard.
03:07So I am going to get back into Blackboard and I am going to scroll down here.
03:12Now, I want you to notice that there is a Submission textbox and you may be
03:16tempted to type or even cut and paste your content here.
03:20Don't do that unless your instructor specifically told you to put your answers here.
03:26Most instructors prefer that you leave the Submission box empty and
03:30instead attach a file.
03:32So I am actually going to scroll down and I am going to Browse My Computer and attach a file.
03:37I'll click on Browse My Computer, go to my Desktop, I've got my crispen_paper1,
03:44click on OK, and I've now attached it.
03:47Some things to remember. Your filenames cannot have any special characters in them.
03:53If you have to hit the Ctrl or Alt keys to produce a particular character or
03:57letter in the filename, that most likely it isn't going to work online.
04:01Short filenames are always better than long filenames.
04:05And if you've got a Mac, remember that you need to put the file extension for
04:08the file so that your instructor who may be running a PC can open it.
04:13So if you actually have a Microsoft Word document, remember to put the .doc or
04:18.docx at the end of the filename before you upload it to Blackboard.
04:22And don't try to upload a big file.
04:25Most institutions limit the size of individual files that you can upload.
04:29If you do not see a Browse My Computer button, but instead see a button that
04:35says Browse for Local File, that means your institution is running an earlier
04:40version of Blackboard and you have an extra step to go through this.
04:44You Browse for Local File, and once you do that there is going to be one more
04:48button that will show up. It says Attach File.
04:51You must click that extra button.
04:54If you don't, you haven't attached anything.
04:56In this case we're running Blackboard 9.1, so we don't have to do it.
04:59But how can you tell that you've successfully attached a file?
05:03Look under Attach Files. Let me scroll down a little bit and it says Attached Files.
05:08If you see your file, you've actually successfully attached your file.
05:15If you haven't, if this Attached Files areas is blank, you have not
05:20attached anything else.
05:23And if you've attached the wrong thing, you can click on Do not attach. You can
05:26then remove it and go through it.
05:28Most instructors only allow one submission attempt per assignment, so
05:32double-check that you've attached the correct file.
05:36You can scroll down and there is this Comments box. You can give your instructor
05:41some comments, although that's completely optional. Most people just leave that blank.
05:45And then click on Submit when you're ready to submit your paper.
05:48This is actually going to upload a copy of your file from your computer to
05:53Blackboard and submit it to your instructor.
05:56It gives me a Success box at the top saying the assignment is complete, Review
06:00Submission History, and it gives me a receipt.
06:03I actually would recommend that you print this receipt out.
06:06It's just in case your instructor says that he or she didn't receive your file.
06:10I am going to scroll down a bit.
06:12I want you to see in the Attached Files I can see that I attached a file.
06:17If the Attached Files line is blank, contact your instructor.
06:20Let your instructor know that you accidentally submitted a blank assignment and
06:23ask if you can resubmit the assignment.
06:26How will your instructor grade and return your assignment to you?
06:29Well, some will return the assignment on paper in class, some will send you an
06:34email, and some will upload your grade in their comments back to Blackboard,
06:38and you click on the Assignments link after the grades have been posted to see your grade.
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Taking an online test
00:00Taking a test in a Blackboard course is pretty simple, but there are five
00:04obstacles that you need to be aware of.
00:06The first obstacle is not knowing where the test is located.
00:10Your instructor may have posted an announcement that lets you know where
00:13the test is located.
00:15If not, click the links on the Course menu on the left side of your course site.
00:19In this case I am going to click on Content.
00:21I'm looking for my first test.
00:23Click on the Week 1 folder... and it's not showing up there.
00:27Okay, we'll try some place else.
00:29Let's go into my Week 2 folder. Again, we're looking for Test number 1, there it is.
00:33If I can't find my test that way, what I can do is I can click on the Folder
00:39View, click on Expand All.
00:41The Folder View will actually show me everything within my course, and there is
00:44my Test 1 right there.
00:46Remember to get back into the List View, click on the List View icon.
00:51If you can't find it by browsing through the course content, contact your
00:54instructor, not your helpdesk.
00:56Remember, your instructor is responsible for your course content.
01:00So that's the first obstacle, not knowing where the test is located.
01:04The second obstacle is double-clicking.
01:06Let me show you what I mean.
01:07I am going to click on Test 1 and I am now ready to begin the test.
01:12Some people accidentally will click on Begin, and instead of single clicking,
01:16they'll double click.
01:18Never double click to start a test.
01:20The first time you click you're telling Blackboard I'm ready to take the test.
01:25The second time you click you're telling Blackboard, hey, take that first test I
01:30was taking, give me a 0 on that, and let me take that test again.
01:34And most instructors don't let you take a test the second time.
01:37I'll click on that once and this opens up the test.
01:42So I've got the instructions at the top of the page. I can scroll down.
01:46And this is pretty self-explanatory.
01:48I've got a multiple-choice question.
01:50I'm going to answer all these questions and scroll down. I've got an essay.
01:55I can then type in an essay question or cut and paste it.
01:59Although I really strongly recommend that you don't cut and paste any essay
02:03answers from Microsoft Word.
02:06What ends up happening when you do that is that it gets some really strange
02:10formatting that comes over.
02:12My recommendation is cut and paste it into some text editor on your program.
02:17Simple text or Text Editor on a Mac or Notepad on your PC and then paste it from there.
02:23So I've got an essay.
02:25I'm actually just going to type in some garbage here, scroll down.
02:29And the next thing I've got here is the ability for me to do just a pull-down list,
02:33and I'll actually get this one wrong as well.
02:36The third obstacle is your scroll wheel may actually change your answers.
02:42Earlier versions of Blackboard 9, if I had an answer highlighted, true/false,
02:46multiple choice, or one of these pull- down lists, and I actually scrolled my
02:51mouse wheel down to scroll down the page,
02:54it would automatically change my answer. It would actually scroll to
02:57the bottom of the list.
02:59The fourth obstacle is leaving the test before you have saved your answer.
03:05This is kind of strange, but when I'm viewing this page I am actually viewing
03:09the page on my computer, not on Blackboard.
03:11Blackboard doesn't know my answers yet.
03:14It's not going to know my answers until either I click Save Answer next to each
03:19answer or I scroll down to the bottom of the page and click Save All Answers.
03:28So remember, save your answers before you submit the test and I say that to
03:33you because you can accidentally leave the course before you have submitted your answers.
03:39Try to avoid taking a test on a wireless connection.
03:41Use a wired connection instead.
03:43You don't want your Internet connection to drop in the middle of your test.
03:47Also, close all other programs on your computer before you begin a test.
03:52You may accidentally go to close a pop-up message or an instant message and
03:57accidentally close your browser window and that could end up counting it as 0 on the test.
04:03Don't hit the Back or Reload buttons on your web browser, and plan to complete
04:08the test in one sitting.
04:11Finally, save your answers early, save them often.
04:15You accidentally may leave your test before you have submitted your answer.
04:19To solve that make sure that you're always saving your answers, just to make sure
04:23that if your connection is dropped, you haven't lost any work.
04:28The fifth thing, and I've seen a lot of students do this is, they'll save all
04:32their answers, let me click on that again, but they'll never actually save
04:36and submit the test.
04:37When you're done with your test, click on the Save and Submit button.
04:41If you have not answered all the questions, Blackboard will automatically
04:46pop-up a message saying you have not answered these certain questions, and it
04:49will give you the opportunity to go back, so you're not actually completely turning it in yet.
04:54Right now when I click on Save and Submit, it's going to say are you really sure
04:58you want to do this?
04:59Tell you what, hit Cancel. I'll take you back to the test, but if you're really
05:03absolutely sure, click OK.
05:04So you actually have to click on Submit and then click on OK to submit your test.
05:10And I have now submitted my test.
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Viewing grades
00:00Your instructor may or may not post grades to Blackboard.
00:03It's completely up to your instructor.
00:05But if the grades are in Blackboard, how do you view them?
00:08If you log into Blackboard, under tools there may be a link to My Grades.
00:13If you click on My Grades, you will see every course in which you're enrolled,
00:17and if you click on the name of your course, you will be taken to the Gradebook
00:20for that particular course.
00:22If on the My Institution tab there isn't a link to My Grades, you can
00:26actually get into the course, and then under Tools click on My Grades.
00:31Some instructors also put a My Grades link on the Course menu itself, but in
00:35this case I am going to click on My Grades and this takes me into the Gradebook
00:39for this particular course.
00:40This information is completely private.
00:44You can only see your own grades, not the grades of other students, and other
00:48students cannot see your grades. They are safe.
00:51We've got a table here with some columns.
00:53The first column is the name of the particular item.
00:55I've got the Weighted Total and the Total, and then finally the individual
00:58things in my course for which I'm getting a grade.
01:01The Details button, if I click on that, it actually just gives me some
01:04information that the instructor entered when the instructor created
01:08this particular item.
01:09The next column over from that is Last Student Activity.
01:12It just shows me the last time I interacted with that particular item.
01:16For example, I submitted my Mobile Learning Paper at 11:13 AM.
01:20The next column over is going to show me the last time that the instructor
01:24interacted with that.
01:25It may be the date and time that the instructor graded that particular item and
01:29that's what happened here.
01:31The next column, that's the important column.
01:33It shows me the grades.
01:34So I've got my Total Grade. I've got 200 out of 300.
01:37That's Points Possible in the column to the right.
01:40I can see for my Mobile Learning Paper I've got 95 out of 100.
01:44Actually I got a pretty good comment from the instructor there.
01:47I feel good about that.
01:48I've got 10 out of a 100 on Test 1. That's not good.
01:5195 out of a 100 for Quiz 2.
01:54An exclamation mark, what does that mean?
01:56Well, we'll talk about that in a minute.
01:58Let me show you something.
01:59I want to go back to my Mobile Learning Paper.
02:02Notice that the Mobile Learning Paper, it's blue and underlined.
02:04That's a hyperlink.
02:05If I click on that, it actually takes me to my Submission History and shows me
02:11not only my grade, but any feedback my instructor has given to me, including a
02:17return of my paper marked up.
02:19Some instructors will return assignments in Blackboard through the My Grades
02:23tool and this is how you view it.
02:24Let me go back now to My Grades, and I've got Test 1, and I notice that I've
02:30got 10 out of a 100. That's terrible.
02:32Let me click on this and see what's going on.
02:34I'm not getting much information here, but notice under Calculated Grade it says
02:3810 and I can click on this.
02:40Now, depending on how the instructor has set this up, I might get a lot of
02:44information when I click on this or just a little.
02:47In this case the instructor shows me, not only the complete test that I took,
02:52it shows me the correct answers, shows me my answers, and even gives me some feedback.
02:58The instructor could choose any or all of those things.
03:00So you might just see that you've got a certain number wrong or you might just
03:04see the incorrect answer, but not the correct answer. It's up to the Instructor.
03:09But I can now review this as I prepare for my next test and say oh, I need to
03:13reread something to get ready for my next test.
03:16Let me scroll back, click on OK, get back to the Grade Center, click on OK one
03:21more time, and I'm now back to My Grades.
03:23So that's pretty much the Grade Center, except for that green exclamation mark.
03:29What the heck does that mean?
03:30Well, if I click on the Icon Legend down here on the bottom left-hand corner,
03:34it shows me that the exclamation mark means Needs Grading.
03:38Doesn't mean that I have to do anything.
03:39It just means that I've turned in my second paper, but the instructor hasn't
03:43actually graded it yet.
03:44So we just have to keep checking back until my instructor grades it.
03:48By the way, how do you view your final grade, the grade that goes on your
03:53official transcript?
03:54Well, at many institutions Blackboard is not the official gradebook of record.
04:00At those institutions your final transcript grade may not be posted to
04:05Blackboard at all, but will instead be posted to your institution's student
04:09portal or Records Office website.
04:11Remember, your transcript contains all of the official end of term grades for
04:16each course you have ever taken at your institution.
04:19Check with your instructor, your institution's registrar, or your institution's
04:24helpdesk if you have any questions about viewing your official final grades.
04:29How do you access individual assignment grades from previous academic terms?
04:33If the course is still on Blackboard, access the course.
04:36You can click on the hyperlink under My Courses or you can click on My Grades, and
04:40it should show up there.
04:41However, if the course is no longer on Blackboard, you're going to need to
04:45contact the course's instructor directly.
04:48How do you correct a grading mistake in Blackboard?
04:51Let me click on this and let's say that I just absolutely think that this 10 is
04:55not right. I think the instructor has made a mistake here.
04:59First, don't take the grading mistake personally.
05:02Instructors sometimes make grading mistakes. It just happens.
05:06Second, don't contact your institution's helpdesk.
05:10The content of your course, including your grades, is handled by your instructor.
05:14So if there is a grading issue, contact your instructor immediately, not the helpdesk.
05:19And if you're unable to get in touch with your instructor, check your
05:22institution's student handbook for tips on how to handle grade disputes or challenges.
05:27If you need to submit something late, contact your instructor first and see if
05:32he or she will let you do that.
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4. Communicating Using Email and Discussion Boards
Sending email
00:00Blackboard has a built-in tool that lets you send email to specific people or
00:04groups within a Blackboard course.
00:07However, some institutions and some instructors choose to disable this tool.
00:12So don't be surprised if Blackboard's Send Email tool is not available to you,
00:16particularly if you're a student in a primary or secondary school,
00:19kindergarten through 12th grade.
00:21If the Send Email tool is available to you, you should find out link to it on
00:25your My Institution or Home tab.
00:27Under Tools you should see something that's says Send Email.
00:31Click on that, click on the course, and then click on the recipients.
00:38If you go into My Institution and you don't see Send Email, you may be able to
00:43find a link to the Send Email tool by clicking on the name of your course under My Courses.
00:48Some instructors add a link to Send Email on the Course menu.
00:52If not, click on Tools and then scroll down and you'll see the Send Email tool here.
00:59Either way takes you to the same place.
01:01The next step is for you to choose to recipient.
01:05You can choose to send it to everyone in the course.
01:07This is all users within the course, not all of the users within Blackboard.
01:11All the groups within the course, all of the students within a particular
01:14course, just the TAs or instructors or the observers, or you can choose select
01:19people to receive your message.
01:21In this case I'm going to send an email message to everyone in the course.
01:24So I'm going to click on All Users.
01:26I'm going to type in my subject line.
01:28Notice that I don't have to know the email addresses for the people enrolled in the course.
01:32Blackboard does that automatically.
01:34And I'll put in my message.
01:36I've now created an email message to everyone in the course telling them about a
01:41study group that's coming up.
01:42I want you to notice that the formatting here is just text.
01:47There is no way for you to put in any colors or pictures.
01:51Email messages that come out of Blackboard are simply text-based messages.
01:56You can scroll down if you want to and attach a file.
02:00I really don't recommend you do that.
02:02Some peoples email accounts will actually take any message that has an
02:06attachment to it and think its spam and delete it.
02:10My recommendation is find some other way to hand the file out, on a thumb drive
02:15or something like that.
02:16I'm now ready to send my email I click on Submit and my message will be delivered.
02:21Now I've got an error message here saying an error or warning occurred
02:24while sending this email.
02:25Some or all recipients may not receive the message.
02:28I got that message because some of the people in this fake course are actually
02:32fake students with fake email addresses.
02:34When you click Submit you shouldn't see this error message.
02:37So I'm just going to close it.
02:38Now Blackboard doesn't actually keep a copy of the email messages that you send out.
02:44It's not actually an Inbox.
02:46You're going to have to check your own email inbox for a copy of what you just
02:50set out, but Blackboard will send you a copy.
02:53One word of warning.
02:55Blackboard is an institutional academic resource and using institutional
03:00academic resources for any personal, commercial, or political purposes is almost
03:06always considered to be a violation of your institution's acceptable use
03:10policies and it is a sure-fire way to get yourself into trouble with your fellow
03:15students, your instructor, and your institution's administration.
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Navigating a discussion board
00:00Blackboard's Discussion Board, like other online Internet forums or message
00:04boards, is a tool that allows you to participate in asynchronous discussions on
00:09a variety of topics, usually chosen by your instructor.
00:12What happens is your instructor usually initiates the conversation.
00:16You then chime in along with the other students, and then your instructor jumps
00:20in from time to time to offer feedback and to guide the conversation.
00:24So how do you access your course's Discussion Board?
00:26Well, your instructor may actually add a link to the Discussion Board on
00:31the Course menu itself.
00:33So let me actually get into my Educational Technology course. Hey look!
00:37There actually is a link to the Discussions there.
00:40If you don't see a link to the Discussion Board on the Course menu, click on
00:43Tools and then scroll down.
00:45There should be a link to the Discussion Board within the Tool menu that takes you to the same place.
00:50If both of those don't work, you're going to need to browse through your
00:53course and click on either List View or Folder View and try to find the Discussion Board link there.
00:59Your instructor can choose to put a link to the Discussion Board anywhere within the course.
01:05Once you get into the Discussion Board, I want to give you a quick tour of what
01:08you're going to see.
01:10You're going to see Forums and those are rooms in which a particular
01:13conversation takes place.
01:16And if you click on the forum name or actually just click the button with
01:19the two downward facing chevrons to the right and click Open, both do the same thing,
01:24it opens up the particular discussion forum.
01:28Within that room you're going to see threads.
01:30It's an individual post and then any replies to that particular post.
01:36Now this table allows you to sort by date, alphabetically by thread name or I can
01:42also sort by Author, Status.
01:44I can see the number of Unread Posts.
01:47It's actually a really dangerous number.
01:48I'll show you why in a minute.
01:50Right now, I'm in something called List View.
01:53List View shows me a list of all the different threads, the conversations
01:58that are going on here.
01:59If I click on Tree View, Tree View actually shows me the list but then puts a
02:05little plus sign to the left of it, and I can now expand the conversation, and I
02:10can see that Paul Stuart started the conversation and Olivia Anderson has
02:14replied to this conversation.
02:17The view you choose is up to you.
02:18Tree View or List View.
02:19It's in the top right-hand corner.
02:22For me this is kind of easier to understand, but it's up to you.
02:25Once I get into a thread-- and let me do that here.
02:28I'm going to click on my Week 1 thread.
02:30It opens up a new window, and this actually shows me three parts.
02:35The first part up here is called the Action Bar.
02:37These are some things that I can do.
02:39I can say that this has been read or unread.
02:41I can collect them. Let's scroll down.
02:44The next one is actually going to show me the message list.
02:48This is a first message, this is the second message, and I can see that this is
02:52a reply to the first message because it's indented.
02:55Down beneath that is the message window itself.
02:58it's the current post, and I have the ability here to click on Reply and we'll
03:02talk about that in the next movie.
03:04I can quote or I can set a flag saying this is important.
03:07I want to come back to it.
03:09To the right of the subject line, is this little sort of greater than sign and
03:14that allows me to move to the next message within this particular post.
03:19So I can actually go back and forward in this.
03:22Now let me give you some tips.
03:26When you're dealing with a threads and you get into the forum,
03:31my recommendation is sort the threads by date, just so you don't get lost.
03:36So you want the oldest ones first and newest ones last.
03:41That's just easier to follow and easier to understand.
03:43The other thing I want to show you is that you can at any point in time take
03:49a particular thread.
03:50For example, we've been now into the Week 1 thread, we've read everything here,
03:55but we could if we wanted to go here and say no, I want to mark these as Unread
04:00so that when I come back, they are available to me again, just so I see them all the time.
04:06Now let me get back to the Discussion Board, because I want to show
04:08you something here.
04:10I have the ability to click on Unread Posts and what that's going to do is it's
04:14going to take me back into the Forum and only show me the threads that I
04:19haven't read so far.
04:21You're going to think that's going to be helpful, but those threads are going to
04:24be removed from context.
04:25You're not going to see what came before it or after it.
04:28you're only going to see what's new.
04:30And it ends up becoming really confusing.
04:33My recommendation is don't click on Unread Posts. Click on the name of the
04:38forum, get into the forum, and then just start reading the threads one after the other.
04:43Anything that's in bold is something that you haven't read before.
04:47Once you've read it, it goes from bold to regular text.
04:52In our next movie, we're going to show you how to post reply and even add an
04:55attachment to a Discussion Board post.
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Interacting with discussion board threads
00:00To reply to a Discussion Board post or thread, open the Discussion Board.
00:04I am going to click on Discussions here on the Course menu.
00:07You might need to actually click on Tools and then scroll down and click
00:11on Discussion Board.
00:13Either way, get into the forum, which is the room in which the conversation is
00:17taking place, and then open up the thread, the conversation itself.
00:21I am going to click on Week 1 - Motivation and Self-Efficacy, I am here in the
00:25List View, and now I am going to scroll down.
00:28I can see the message here from Paul Stuart.
00:31He is the instructor.
00:32I'm ready to give a reply to this.
00:35So I can click on Reply.
00:37Make sure that you are replying to the correct post.
00:40I can click Reply here or actually at the bottom of the screen as well. Both are the same.
00:46Now, I can actually go and just paste in my answer.
00:50Notice I have the ability if I want to, I can make things Bold, I can make
00:55it Italic and Underlined, I could change the text color if I want to and choose red.
01:01You have all these Formatting tools.
01:03You do also have the ability to attach file, and I'll talk to you in a minute
01:07about why that's a terrible idea, at least through this button.
01:11One other thing to know about this text editor. You might be tempted to cut and
01:16paste your responses from Microsoft Word.
01:19I really don't recommend you do that.
01:21Microsoft Word has a whole bunch of hidden formatting in it, and that formatting
01:25tends to, well, just look terrible when you cut and paste it into Blackboard.
01:31It's up to you, but my recommendation is don't cut and paste from Microsoft Word.
01:34We'll talk about attaching files in a minute.
01:37For now, I'll click on Submit.
01:39Now, you can actually see that this is my post down here at the bottom and it's
01:45actually in reply to Week 1 - Motivation and Self-Efficacy by Paul Stuart.
01:50I can click on my post and I actually see my message.
01:54The other thing I want to show you. I'm going to open up Olivia
01:57Anderson's message.
01:59By the way, I could have done that by clicking on the Forward or Back
02:02button here as well.
02:03So I've got Olivia Anderson's message here and I think she wrote a
02:07pretty heartfelt message.
02:08I want to reply to her.
02:10Instead of clicking Reply though I am going to click on Quote, because I want to
02:13quote what she said.
02:14I think this is actually a pretty important story.
02:17So I click on Quote.
02:19It shows me her original post, and then I can go in here and put in my reply.
02:26I can also move things around and format as well.
02:29So it's pretty much what we've seen before, the only thing that's different
02:32is that it gives Olivia's original message, and I have the ability, sort of, to edit this.
02:37So I might want to take out the header and just have her quote, so that she and
02:40everybody else knows what I'm replying to.
02:42I am going to click on Submit and that's really how you reply to a Discussion
02:47Board post or thread.
02:49How do you create a new Discussion Board thread?
02:54Well, I'm going to get back into the Discussion Board and then I get into the
02:58Forum and I may or may not see a button here that says Create Thread.
03:03Your instructor may disable this, meaning that only your instructor can create
03:08threads and you can only reply to other people's posts.
03:11Also remember, this button, Create Thread, only appears if you are here in a
03:17forum. If I actually get into a thread, I am not going to see Create Thread.
03:21I actually have to be in a forum to create a new thread.
03:24So let me click here and I'll just type Help and I will paste in my quick brown
03:29fox message, and submit.
03:33I've now created my own new thread.
03:36Rather than having you create new threads, many instructors prefer you to
03:40respond to a thread that they started, or for you to respond to your
03:45fellow students' thread.
03:46So even if you see Create Thread, use that carefully.
03:50Make sure you're not just creating threads for no reason.
03:53Your instructor very likely is going to want you to reply instead of
03:56create something new.
03:57Now, how do I go and attach a file to a Discussion Board post?
04:02Well, let me get into a Discussion Board post.
04:05Actually, in this case I will reply to my formatted quick brown fox. I am going
04:10to click on Reply here.
04:11Now, as I mentioned, you do not want to click on this Attach File button.
04:17There is a bug in some earlier versions of Blackboard 9 where files that you
04:22attach in the text editor cannot be seen by your instructor.
04:26The safest approach here is don't click on this button, but rather scroll down
04:32and click the Browse My Computer button and find the file there.
04:36In fact, I have a file on my Desktop called group1 and I will just attach that.
04:41If you do not see a Browse My Computer button but instead see a button that says
04:46Browse for Local File,
04:48that means that your institution is running an earlier version of Blackboard and
04:52you have an extra step that you have to go through.
04:55Click Browse for Local File and then click Attach File.
05:00It's a separate button and you must click this.
05:02When you're done, click on Submit.
05:05Because your instructor may use Blackboard's Discussion Board extensively
05:09throughout the academic term, knowing how to reply to threads, create threads,
05:15and attach files to threads are essential skills for your academic success.
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5. Working in Groups
Accessing and using group tools
00:00Blackboard has the ability to create separate private group areas within your
00:04Blackboard course for you and a small group of students.
00:07Think of this like a project team area.
00:09This group area is completely private.
00:12Only you, your group members, and your instructor can access this group area.
00:16Within that group area you'll find a collection of Blackboard tools like Blogs,
00:21Collaboration, Discussion Board, you can send email that only the group members
00:26will receive, a File Exchange, you can upload files that only members of the
00:30group will see, and much more.
00:32There are three possible types of Blackboard groups.
00:35The first are ones that you create as a student and this may not be available
00:39in your Blackboard course.
00:41The second are ones where you can choose to manually enroll in an existing
00:46Blackboard group, and this also may not be available.
00:49And third, and these are much more commonplace, are ones that your instructor
00:54creates and automatically enrolls you in.
00:56We're going to show you all three.
00:58To access Blackboard's Groups area, click on the Groups link on the Course menu.
01:02Now, if you don't see a link to Groups on the Course menu, click on Tools,
01:08scroll down, and then click on the Groups link there.
01:11Let's show you how to create a student created group.
01:16I'm here on the Groups page.
01:18I've got a button that says Create Group.
01:19This button may not be available to you. Many instructors choose to turn this off,
01:23but if it is available to you, click on Create Group.
01:27I am going to type in the name of my group.
01:28I am going to type in a Description.
01:31This is actually really important.
01:33You're going to see in a minute it's going to ask you not only for the
01:35Description, but it's also going to ask you for a Sign-up sheet instruction.
01:40My recommendation is put your information in the Description, and put the same
01:44information on what's called the Sign-up sheet.
01:46When you create a group, you're going to make it so that other people can choose
01:51to enroll in your group. You can't choose the members.
01:54So I am going to do Study Group again.
01:57Let me paste in the text here.
02:01So it's just the same text.
02:02I'm just kind of telling everybody, hey, I'm going to be doing a collaboration
02:06group for a presentation that's coming up in Week 3, please sign up if you want to.
02:10How many members are going to be in my group?
02:13I am going to choose 5 and click on Submit.
02:16Now, before you click on Submit, make sure all of this information is correct.
02:22You may not be able to edit this after you click on Submit, and you will
02:26absolutely not be able to delete this group.
02:29Once you create a group, it's created and remains for the entire academic term.
02:34Only your instructor can erase a group.
02:38So I am going to click on Submit and I've now created the group.
02:42I'm automatically enrolled in fact. If I click on the name of the group, I can get into it.
02:46When you get into a group, it will show up here in My Groups, in this little area.
02:51So if I want to get back into my Study Group, I no longer have to enroll in
02:54the group by going in the Groups and then creating a group. It's there, I have
02:59a link to it, and I can expand and contract this folder to get into the Group Tools.
03:03When I get into the Group Tools, I have the ability to do Collaboration, File
03:07Exchange, Group Blog, all those things.
03:10We'll talk a little more about this in the next movie.
03:13So that's the first type of group.
03:15It's a group that the student creates.
03:18The second type of group is a self-enroll group.
03:21It's a group where you choose to enroll in a group.
03:25Those things have already been created by your instructor or by other students.
03:29You'll see a button and the button that you see is either going to say Sign-up
03:33or View Sign-up Sheet.
03:34I am going to click on this button, and now it's going to allow me to choose
03:39which group I want to sign into.
03:40In this case it's a set of groups that the instructor says.
03:44It's kind of out of order here.
03:45Friday, Monday, Thursday, Tuesday, Wednesday, but I am going to sign-up for
03:50the Monday Study Group.
03:51When I click on Sign-up, I've now added the Monday Study Group to my list.
03:57By the way, how do I leave a group or quit a group after I've joined it?
04:01The answer is you can't. You have to talk to your instructor.
04:04And the last type of group is an instructor enroll group, and you don't actually
04:08have to do anything. The group will automatically appear.
04:11It will show up under My Groups and you can get into it.
04:13Let me do a quick tour of some of these tools that are available.
04:18I can click and expand this group and go to a particular tool, or to the right
04:22of the name of the group, if I click this little button with the two greater
04:25than signs, it actually takes me into the Study Group.
04:30I can see that I have Collaboration tools, which is sort of live chat.
04:34File Exchange allows me to upload files from my computer to Blackboard and share
04:39it with just the members of this study group or whatever group I am in.
04:42I have a Blog tool, I have a Discussion Board, and the Discussion Board works
04:46just like the Discussion Board we talked about in the last chapter.
04:50The only thing that's different here is that the Discussion Board is private and
04:53only the group members can see it.
04:55You also have Journals, Tasks, Wikis, a My Scholar Home, which is social
05:00bookmarking, and the ability for you to Send Email just to the particular group members.
05:07And as the group members add, you'll see their names here.
05:10So that's a quick look at the three types of Blackboard groups.
05:14In our next movie we're going to show you how to submit a group assignment.
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Submitting a group assignment
00:00Occasionally, you may need to submit an assignment, not as an individual, but as
00:04a member of a group.
00:06To find a link to a group assignment, the easiest way to do it is to actually
00:10get into the group home page itself.
00:12I'm enrolled in two groups here, My Monday Study Group and the Study Group.
00:17I'm actually going to go to the right of the word, Monday Study Group, and I am
00:20going to click on the button with the two greater than signs, and that actually
00:24takes me to the Monday Study Group home page.
00:27And if I scroll down, under Group Assignments, I see a link.
00:31That's where you are going to find the assignments for your group, under Group Assignments.
00:37When I click on the link for the Group Presentation assignment, it opens up
00:41the Assignment tool, and this works just like the Assignments tool anywhere
00:44else within our course.
00:46You might be tempted to put your submission in the Submission box; however,
00:50don't put anything in this text box unless your instructor specifically told you
00:54to put something there.
00:55Most instructors prefer that you leave this box empty and instead attach a file.
01:00It turns out that attaching file is similar to attaching a file to an email message.
01:04Click Browse My Computer, find the file that you want to submit, I've got my
01:08group1 paper, and click on Open, and I have now attached this file.
01:14Remember that within the file name, you cannot have any special characters.
01:18If you have to hit the Ctrl or Alt keys to produce a particular letter or
01:22character in the name of your file.
01:24That's just not going to work on Blackboard.
01:26Make sure that your file names are short.
01:29If you are uploading from a Macintosh, please add the file extensions, the .ppt,
01:34the .pdf, the .doc, so that people who are on a PC can open your file as well.
01:40And don't try to upload anything that's really big.
01:44Many institutions limit the size of individual files that you can upload.
01:48By the way, if you don't see a Browse My Computer button and instead see a
01:51button that says Browse for Local File,
01:54that means your institution is running an earlier version of Blackboard, and you
01:57have one extra step that you have to go through. Click Browse for Local File,
02:02and then there is going to be one other button that says Attach File and you
02:05must click this button.
02:07How can you tell if you've successfully attached the file?
02:09Well, look in the attach files line.
02:12If you see a file there, you've successfully attached a file.
02:15If you don't, you haven't.
02:16Now before you go and submit this, make sure you've attached the right file.
02:22Most instructors only allow one submission attempt per assignment.
02:26So make sure you got it right.
02:28When you're done, click on Submit.
02:30It's going to say are you ready to do this.
02:32You are going to be submitting it for the entire group.
02:34Yup, click on OK, and you've now submitted the assignment.
02:39You might want to print this page out for your records just in case there's any
02:43question about whether or not the assignments has been submitted.
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6. Modifying Your Personal Settings
Updating your personal information
00:00How do you update your personal information on Blackboard like your name or
00:03your email address?
00:05Well, at many institutions you simply can't.
00:08Your first and last names on Blackboard usually come straight from your legal
00:11name as it appears on your official institutional transcript.
00:15Changing that, well, that usually requires you to contact your institution's
00:19records office, not your instructor, not Blackboard's helpdesk, and to fill out
00:24a bunch of paperwork.
00:25At many institutions your email address is assigned you.
00:29You can't change that either.
00:31However, that said, some institutions, not a lot, but some, do actually let you
00:37modify your personal informational on Blackboard.
00:39Don't be surprised if your institution isn't one of them.
00:41This is kind of rare.
00:43But on Blackboard under Tools click on Personal Information.
00:48By the way, if that's not there you may also be able to go to My Places and then
00:54click on Personal Information.
00:56It takes you to the same thing.
00:57In this case, I'm going to click on Edit Personal Information.
01:01Anything that has a star here is required.
01:04You have to have your First Name.
01:06You have to have your Last Name.
01:07Be careful with name changes.
01:10If you change your name to something that you know, but your instructors don't,
01:13you're going to confuse your instructor and it could actually lead to creating problems.
01:18Now scroll down and you have the ability to change your email address.
01:22Make sure it's a real email address that has enough storage to receive your
01:27messages and that's not going to filter messages from Blackboard as spam.
01:32The other information, like your Gender, your Birthdate, your Education Level,
01:36and things like that, are usually ignored.
01:38I would strongly recommend not filling that out unless you have a strong reason to do that.
01:43So in this case, I'm going to change my name from Patrick to John.
01:46I'm going to confuse my professors by doing that, but okay.
01:49I'm going to click on Submit.
01:51If you want to change your name, try Blackboard first.
01:54But if that doesn't work you're probably going to have to contact your
01:57institution's records office.
01:59How can you change your email address if you can't do it on Blackboard?
02:02Well, contact your helpdesk and see if they will let you change your
02:05email address there.
02:06If not, ask if your institution will allow to set up what's called a forward.
02:12A forward will allow you to send emails that are delivered to your institution's
02:15email address to be sent to an external email address like Gmail and your
02:20helpdesk will be able to set you up with that, if that's possible.
02:23How do you change your password?
02:25Well, let's actually show you this.
02:26I'm going to go back to the My Institution tab. Click on Personal Information again.
02:30I am going to click on Change Password.
02:32Your institution may not allow you to change your passwords through Blackboard,
02:36particularly if you use the same username and password to log into multiple
02:41institutional resources.
02:43In this case, let's check to see what happens and hey, it does.
02:46It allows me to type in a new password.
02:47So just type in a new password, click on Verify Password and I've changed my password.
02:52If you aren't allowed to change it through Blackboard, though check with your
02:56institution's helpdesk.
02:57Trust me, your helpdesk staff are experts when it comes to passwords.
03:02They receive more calls about passwords than anything else.
Collapse this transcript
Customizing your Home tab
00:00So we are back here into the My Institution tab,
00:03the default tab when you get in to Blackboard, and I have got some modules here.
00:06That's what each of these little boxes are called.
00:09Your institution will set up a default set of modules and their layout on the page,
00:14but you may be able to personalize those modules, where they show up, what
00:18color they are, and so forth.
00:20To move a module, for example My Announcement, I am going to click-and-hold my
00:23mouse and I am going to drag it to its new location and then just let go.
00:28So I have the ability to move things around the page.
00:31Some institutions enable this, others do not.
00:33So if you don't have that, it's not that Blackboard is broken.
00:36It's just that your institution hasn't turned that on.
00:38But you may have the ability to customize where these modules are located on
00:43the My Institution tab.
00:44You can also in some modules collapse the modules.
00:47You can't close it, but you can make it smaller.
00:49Let me click on this little horizontal bar here and it says Collapse My
00:53Announcements Module.
00:54To close a module, to remove it from your view, click the close button, the X.
00:59For example, My Organization I have got a little X here.
01:02It's going to say okay, you're removing it.
01:04It's not going to be permanently deleted.
01:07That's good to know.
01:08By the way, notice that there are some modules that your system administrator
01:11won't let you close or remove, like the My Courses module.
01:16Removing that would be a really bad idea.
01:18How do I add a module to this page?
01:20Make sure you're where you want to add a module and then click Add Module and
01:25it'll show you a list of modules that you can add.
01:28For example I might want to add a calculator.
01:31I've now added a calculator.
01:32I am going to scroll down and I'll actually go and put back My Organizations.
01:38I actually deleted that.
01:40So scroll down, click on OK, and I've now got a calculator, which I can move for
01:46ever I want. My Organizations is now back.
01:49You may also be able to change the color scheme for the modules on your My
01:52Institution tab if your institution has enabled this feature.
01:56If they have, you will see a button in the top right-hand corner that
01:59says Personalized Page.
02:01Click on that and you have a color palette that you can choose from.
02:06Your institution may have as many as 15 different color palettes that you could choose from.
02:11I am just going to choose Fall and click on Submit.
02:17Notice that my color scheme is now drastically different.
02:21I've completely changed the color scheme.
02:23However, notice that the top bar, the institution's brand, is unchanged.
02:28You can't change that.
02:29Now for the bad news.
02:30Your institution's Blackboard system administrator may need to reset your color
02:35palette and the modules in the module layout back to the default whenever
02:40there's a major system upgrade.
02:42Fortunately, if this gets reset, changing it back is really simple.
Collapse this transcript
Modifying Blackboard's notification settings
00:00Blackboard has the ability to notify you about specific changes or events, like a
00:05new assignment or discussion board post, within your Blackboard courses. Not all
00:10institutions enable this feature.
00:12However, if your institution has enabled this feature, you can change
00:16Blackboard's Notification settings by clicking on My Places at the very top of
00:20the page and then clicking on Edit Notification Settings.
00:24If that doesn't work or if you're looking for an alternative way to get to this,
00:28go back to the My Institution or the Home tab.
00:30Click on Notifications Dashboard and at the top of most of these modules there
00:35is going to a button that says Edit Notification Settings.
00:38Click on that and that will also take you back to the Notification Settings.
00:42Let me do a quick tour of what we're talking about here.
00:46Blackboard is going to send me a message any time something happens in my
00:50course and I can tell Blackboard how frequently I want to be notified of
00:54changes in my courses.
00:55That's what I do with the General Settings.
00:57So right now, Blackboard by default on this institution setup is going to send
01:02me an individual email message any time something changes.
01:06I might want to change that instead to a Daily Email Digest.
01:10If there are a lot of discussion board posts or lot of things that have been
01:13uploaded, I don't want hundreds of emails. I just want one.
01:17That email usually comes out at about 11 p.m. each night, although the
01:20institution can change that.
01:23I can also go down here and if there's a due date coming up, I can have
01:26Blackboard send me a reminder.
01:28And right now it's saying it's going to remind me seven days before the due date.
01:32I'm going to say no, tell me two days prior to the due date.
01:36I also have the ability to change the same settings down in Organizations.
01:41These are like clubs.
01:42If your institution is licensed to Blackboard Community System, you'll have the
01:45ability to have not only Blackboard courses, but Blackboard organizations.
01:49We'll actually put a due date reminder here as well, and click on Submit.
01:54So we've now changed the frequency of these reminders.
01:57What sort of reminders are we talking about?
01:59Well, let me get into this course.
02:01I'm going to scroll down and I want you to notice that we have the ability for
02:05Blackboard to give me a notification anytime there's a new Announcement, a new
02:09Assignment, a Assignment Due, and Assignment Past Due, and Assignment Submitted.
02:14All these different options.
02:16But right now the way this is set up, it's only going to show up on the Dashboard.
02:21Blackboard is actually not going to email me anything until I go in here and I
02:25tell Blackboard, hey, send me email.
02:28Now I can tell Blackboard to just send me emails for certain things, but not
02:33everything, or I can go and click on the checkbox at the top and say send me an
02:37email for everything.
02:39It's going to default back to the settings we made on the prior screen.
02:42The Mobile sounds like a great idea, but your institution actually has to be
02:46subscribed and paying Blackboard for a special add-on to be able to do this.
02:51Check with your institution's helpdesk to see if your institution can send you text messages.
02:56I'm going to click on Submit.
02:58So what I've done is I've turned on the settings just for that one course, okay.
03:03I can go and make those same settings for all of my courses.
03:07I can go over here, select the courses, I'll choose these two courses, move them
03:14over, and this is kind of strange.
03:15I'm going to say I'm going to check my Selected courses, move these two courses
03:20over, and then we go back and I can say I only want to know when there's a new
03:24announcement, when there's a new assignment, I want to know when something has
03:29been graded. Send me an email, everything else don't.
03:32And that will be the new default setting for all my courses, and click on Submit.
03:37Now one thing to be aware of. If the Blackboard administrator at your
03:40institution has defined the Notification Settings, those settings would
03:45override your settings.
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Conclusion
Getting help
00:00Thank you for joining me for Blackboard 9 Essential Training.
00:03We've only scratched the surface of all the tools that are built into Blackboard.
00:07Where you can to get more information?
00:09Well, the best resources is your institution's helpdesk or central IT.
00:12They're going to have handouts.
00:13They may even have customized movies, telephone support, drop-in support, maybe
00:18even workshops and seminars.
00:20You can usually find a link to the helpdesk on your institution's web site or
00:25if you are lucky, click the Help tab at the very top of Blackboard and that
00:28takes you there as well.
00:29Another way to find a helpdesk is by searching the web for your institution's
00:33name, the word Blackboard, and the word Help.
00:37With Blackboard used by thousands of institutions around the world, lots of
00:41Blackboard information and support resources are available to you.
00:45If you go to Google and search Blackboard 9.1 wiki student, you're going to see
00:50a bunch of resources on how to use Blackboard 9.1's Wiki tool as a student.
00:54Not only will this give you information on Google, but if you go to YouTube,
00:59which is also owned by Google, I search for Blackboard 9.1 wiki students, I
01:03have got videos that have been created just for students on how to use these particular tools.
01:08Keep in mind each campus has its own look and feel and settings in Blackboard.
01:13So what you watch in these videos may not exactly match what is going on in your
01:18version of Blackboard at your institution.
01:20Finally, the folks at Blackboard Incorporated have really been working on
01:24resources over the past couple of years, and if I go to help.blackboard.com and
01:30click on Student I am actually going to see sort of on-demand online knowledge
01:36base that I can search.
01:37It gives me some Frequently Asked Questions.
01:40I can click on the Table of Contents and actually browse through the Table of Contents.
01:45For example, how to use email.
01:48You can also go down here and search for a particular topic.
01:52What I've noticed about this search tool is you kind of have to know what
01:56you're searching for.
01:57My recommendation is use the Table of Contents.
01:59It's just easier to find things there.
02:02The other thing to remember is that this is generic information.
02:06This is the information for all Blackboard institutions and your institution
02:09may have disabled some of the tools or features mentioned in these help guides
02:14here blackboard.com.
02:15Thank you again for joining me.
02:18Have a safe and productive academic term.
Collapse this transcript


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